AIOps Engineer

We are seeking an AI Ops Engineer with an active Secret clearance to implement artificial intelligence and automation capabilities within IT operations. This role will improve monitoring, incident response, predictive analytics, and system reliability in a hybrid/remote position based in Arlington, VA.

Responsibilities

• Deploy AI-driven monitoring and operational intelligence solutions.
• Develop automation for incident detection, response, and remediation.
• Analyze operational data to identify patterns and predict failures.
• Implement event correlation and anomaly detection.
• Integrate AI tools with ITSM platforms.
• Reduce alert fatigue through intelligent automation.
• Build dashboards and operational analytics.
• Improve system availability and performance through AI insights.

Requirements

• Bachelor’s degree with 12+ years of infrastructure/cloud engineering experience (or commensurate experience).
• 5–10 years of hands-on experience in IT operations and cloud environments.
• Proficiency with AIOps platforms for automating IT operations.
• Strong understanding of machine learning concepts and their applications in IT.
• Experience using observability tools such as Splunk, Datadog, Dynatrace, and New Relic.
• Expertise in ServiceNow ITOM for IT operations management.
• Advanced Python scripting skills for automation and data processing.
• Proven ability in data analytics to drive operational insights.
• Solid knowledge of cloud operations, best practices, and automation frameworks.
• Active Secret clearance and ability to attain DEA suitability.

Preferred Qualifications

• AI/ML certifications.
• Cloud certifications.
• ITIL Foundation certification.
• Splunk or Dynatrace certifications.

Pay

USD $220,000.00 – USD $240,000.00 per year.