Aide-Transportation

Under the supervision of the EVS, Patient Transport and Linen Services Director, the Transportation Aide provides safe and efficient patient and equipment transport services within the hospital.

Responsibilities

• Safely transport patients between departments, including to and from patient rooms, diagnostic testing areas, Emergency Department, hospital-based clinics, and discharge areas.
• Facilitate transport of equipment, supplies, and medical records as needed to support clinical and operational workflow.
• Appropriately identify patients prior to actual transport to ensure two positive identifiers in confirming correct patient.
• Assist patients with mobility limitations, including those in wheelchairs, stretchers, or beds, consistently ensuring safety and comfort.
• Follow established safety procedures when transporting patients via stretcher, wheelchair, or when transferring with lifting devices.
• Communicate effectively with nursing staff, physicians, and other hospital personnel to coordinate timely, safe patient transport.
• Maintain cleanliness and proper functioning of transport equipment, including wheelchairs, stretchers, and carts; return oxygen to proper areas.
• Adhere to hospital infection control protocols and safety procedures at all times.
• Adhere to patient confidentiality policies and regulations at all times.
• Promptly report patient safety concerns, equipment malfunctions, or incidents to appropriate personnel.
• Assist in emergency situations as needed, adhering to hospital emergency response procedures.
• Provide courteous, professional, and compassionate service to patients, visitors, and staff.
• Perform other duties as assigned, to support hospital operations and patient care.
• Continuously carry out the Sturdy Health Mission to attain excellence in the provision of healthcare services by consistently fulfilling the commitment to quality and patient-centered service.
• Maintain dignity and rights of patient/family/staff. Listen and respond to inquiries/complaints with respect and sensitivity. Refer complaints to immediate supervisor for investigation and follow-up.
• Complete 100% of required in-service education. Actively participate in/attend departmental meetings, while engaging in departmental problem solving.
• Keep informed of changes in policies, procedures, and protocols to ensure compliance.
• Ensure work area is clean and safe, following departmental procedures.
• Demonstrates safe use and proper maintenance of equipment, reporting malfunctions appropriately.
• Comply with established dress code, wearing picture ID badge 100% of the time.
• Prioritize workload to meet established timeframes. Inform supervisor when timeframes will not be met.
• Consistently treat patients, colleagues, and visitors with dignity and respect, while being sensitive to the differing needs of all age groups, backgrounds, characteristics, and cultures.

Requirements

• High school graduate or equivalent preferred.
• Ability to safely transport patients, staff, and equipment throughout the hospital.
• Confirmed understanding and adherence to hospital policies, safety procedures, and infection control practices.
• Excellent communication and interpersonal skills.
• Ability to follow written and verbal instructions accurately.
• Ability to work in a fast-paced, team-oriented environment.
• Reliable and punctual, while consistently maintaining a professional demeanor.
• Ability to read, write, and comprehend basic medical terminology.
• Ability to utilize positive interpersonal skills when interacting with patients and taking into consideration cultural background, linguistic skills, and age of customers.

Preferred Qualifications

• Previous experience in a hospital, healthcare, or patient transport setting.
• Basic Life Support (BLS) certification preferred.
• Ability to assist patients with mobility limitations safely and compassionately.
• Knowledge of hospital layout, departments, and workflow processes.
• Experience using hospital communication systems (transport software, radios, phones, or pagers).
• Experience interacting with diverse patient populations in a professional manner.

Physical Demands

• Ability to stand, walk, and move continuously throughout the hospital for extended periods.
• Ability to push, pull, and maneuver wheelchairs, stretchers, and carts safely.
• Ability to lift and carry up to 50 pounds or assist in moving heavier patients with appropriate equipment or team support.
• Ability to bend, stoop, kneel, and reach as needed to assist patients and access supplies.
• Manual dexterity to operate equipment, doors, and communication devices.
• Sufficient vision and hearing to safely navigate hospital corridors, respond to alarms, and communicate effectively.
• Ability to work in varying environmental conditions, including exposure to cleaning solutions, disinfectants, and occasional patient bodily fluids, with appropriate personal protective equipment (PPE).
• Ability to respond quickly in emergency situations, including moving patients or equipment safely.

Pay

Salary range: $15.67 - $23.50 per hour. The pay range reflects the anticipated range for new hires. Actual compensation will be determined based on the candidate’s work history, experience, skill set, and education.