AI Technical Product Manager

Key Responsibilities

• Drive technical product vision, solution architecture, and hands-on prototyping for a major AI product area.
• Own product outcomes from discovery through pilot, scale, and ongoing optimization.
• Design and co-develop working prototypes and production-ready components using leading AI/ML tools and platforms (e.g., Python, TensorFlow, PyTorch, Hugging Face, LangChain, Azure AI, OpenAI).
• Rapidly iterate on LLM-based applications, conversational AI, and intelligent automation.
• Partner directly with business stakeholders to deeply understand operational challenges, map complex processes, and translate them into actionable AI use cases with clear success metrics.
• Guide AI solutions through Humana’s multi-stage governance process—including AIRB, LRC, and Responsible AI reviews—by preparing technical documentation, scorecards, and market scans, and leading technical deep dives at each stage gate.
• Develop and apply robust evaluation frameworks to benchmark AI models, compare platform options, and ensure solutions meet business, technical, and regulatory standards.
• Author and maintain code libraries, reusable solution patterns, and technical playbooks to enable rapid, consistent AI delivery across multiple business lines.
• Mentor and enable teams; provide technical mentorship to product managers, engineers, and data scientists; foster a culture of hands-on experimentation and continuous learning.
• Communicate technical strategy, risks, and business value clearly and effectively to executive, business, and technical audiences.

Required Qualifications

• B.S. or M.S. in Computer Science, Engineering, or a related field (or equivalent experience)
• 7+ years of relevant experience, with at least 3 years in technical product management or engineering roles focused on AI/ML solutions
• Demonstrated ability to architect, build, and scale AI applications (including LLM-based solutions) in an enterprise environment
• Hands-on expertise with AI/ML tools, frameworks, and cloud platforms (Python, PyTorch/TensorFlow, LangChain, vector databases, RAG architectures, prompt engineering, Azure/OpenAI, etc.)
• Experience with the full lifecycle of AI products: requirements gathering, prototyping, validation, deployment, and post-launch optimization
• Familiarity with enterprise AI governance, responsible AI principles, and compliance requirements (including AIRB and LRC-style stage-gate reviews)
• Strong communication skills, with proven ability to bridge technical and business contexts

Preferred Qualifications

• Experience in healthcare, insurance, or similarly regulated industries
• Knowledge of security, privacy, and compliance standards for sensitive data and AI solutions
• Experience building reusable technical assets and leading cross-functional technical teams
• Up-to-date knowledge of GenAI advancements, LLM fine-tuning, retrieval-augmented generation, and AI evaluation methodologies