AI Squad Lead

Plays a pivotal role within the AI Transformation Division, responsible for bringing VNS Health's AI strategy to life through execution and culture change. Acts as the engine room for our AI ways of working, leading cross-functional squads to move projects from ideation to scaled impact. This is not a traditional project management role; it requires a product mindset and a deep toolkit in Design Thinking to solve complex healthcare challenges. You will bridge the gap between our Enterprise AI Portfolio (managed by the AI Transformation Manager) and our overarching Operating Model (led by the AI Transformation Director), ensuring that AI is not just a tool we use, but a core component of how we work.

Responsibilities

• Squad Leadership & Execution: Assembles and leads cross-functional "AI Squads" composed of clinical, operational, and technical stakeholders to execute high-priority AI initiatives.
• Product Management: Defines product roadmaps for specific AI implementations, prioritizing features based on clinical value, operational efficiency, and ROI.
• Design Thinking Integration: Facilitates discovery workshops and empathy mapping sessions to ensure AI solutions are human-centric and solve the "right" problems for our clinicians and patients.
• AI "Ways of Working" Stewardship: Standardizes and evangelizes agile, iterative processes for AI development across the enterprise, moving the organization away from waterfall delivery.
• Cross-Functional Collaboration: Partners with the AI Transformation Manager to align squad outputs with the broader enterprise AI portfolio and with the Director of AI Transformation to ensure governance and capability standards are met.
• Stakeholder Management: Translates complex AI concepts into actionable business insights for departmental leaders, ensuring buy-in and successful adoption of new AI-driven workflows.
• Participates in special projects and performs other duties as assigned.

Requirements

• Bachelor's Degree in Business Administration or degree in a relevant field required
• Master's Degree (MBA or advanced degree in a relevant field) preferred
• Minimum 5 years in Product Management, Innovation Consulting, or leading complex cross-functional teams required
• Experience in healthcare or home health preferred
• Proven track record of managing products through the full lifecycle—from MVP to scale required
• Certified or deeply experienced in Design Thinking Methodologies required
• While not a developer role, you must have a strong grasp of Generative AI capabilities and how they can be applied to operational and clinical workflows required
• A "player-coach" who can dive into the details of a sprint while maintaining a strategic view of the project's impact

Benefits

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones (Medical, Dental, Vision, Life, and Disability)
• Employer-matched retirement saving funds
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth and career advancement
• Internal mobility, CEU credits, and advancement opportunities

Pay

USD $93,400.00 - USD $116,800.00 /Yr.

About Us

VNS Health has been committed to meeting the needs of New Yorkers for over 130 years. We’re one of the largest nonprofit home- and community-based health care organizations in the country, and today, more than 11,500 team members work together to make a difference in the lives of more than 99,000 patients and members on any given day.