AI Solutions Engineer

Our Philosophy

We believe AI only creates value when it’s grounded in a real business problem, not deployed for its own sake. This role isn’t about deep model research, it’s about understanding what enterprise customers actually need, then designing and integrating AI solutions that work in practice inside a regulated GovCloud environment.

About the Role

This role supports the design, integration, and ongoing improvement of AI capabilities across our cloud platform and other cloud applications. You’ll work directly with technical teams and federal customer stakeholders to identify where AI can solve real problems, then build solutions that hold up in FedRAMP environments.

Responsibilities

• Understand & Define: Work with technical and program teams to understand problems and goals, identifying where AI can create real value; define clear success criteria before design work begins; track new AI tools, trends, and best practices, and bring relevant ideas back into current and future work.
• Design: Plan and design AI‑powered solutions (models, automation workflows, chat/assistant tools) that are practical, scalable, and aligned with program needs; select appropriate tools and approaches given constraints and compliance requirements.
• Build & Integrate: Develop and connect AI solutions with existing platforms, databases, and workflows without disrupting current operations; ensure smooth integration within cloud infrastructure and account structure.
• Test & Improve: Monitor solution performance, fix issues as they arise, and make ongoing improvements to accuracy, reliability, and efficiency; treat customer demand signals (e.g., pilot demos) as input to what gets built next.
• Communication: Translate complex AI concepts into plain language for federal program leads and non‑technical stakeholders; support stakeholder engagement materials and customer‑facing demos.

Required Skills

• Bachelor’s degree in Computer Science, Data Science, Information Technology, or related field (or equivalent practical experience)
• 10 years of general work experience
• 3‑5 years of experience building and deploying AI/ML solutions in production environments
• Comfort working across cloud platforms (AWS preferred; GovCloud experience a plus)
• Ability to integrate AI tools with existing systems, databases, and platforms
• Strong communication skills, able to explain technical concepts to non‑technical federal stakeholders
• Experience monitoring and iterating on deployed solutions based on real performance data
• Comfortable working in a regulated, compliance‑driven environment (FedRAMP, ATO/RMF familiarity a plus)
• Ability to obtain/maintain required government clearance or suitability (PIV as applicable)
• Experience with Python
• Experience with Terraform and Ansible
• Experience with git
• U.S. citizenship; ability to obtain a Public Trust clearance

Desired Skills

• Master’s degree
• Federal government background preferred
• Active security clearance

Pay

Salary Range: $130,000 – $175,000