AI Software Engineer - Search Infrastructure

About the role

We’re building the next-generation AI-native knowledge platform to help organizations easily access and retrieve internal knowledge using the power of LLMs. You’ll join a fast-moving engineering team to build scalable, secure, and intelligent Retrieval-Augmented Generation (RAG) infrastructure — powering enterprise search, AI assistants, and knowledge discovery experiences.

Responsibilities

• Designing and implementing a scalable RAG system for real-time Q&A across internal content (meetings, messages, documents, whiteboards, videos, etc.).
• Building robust ingestion and indexing pipelines for semi-structured data sources with fine-grained, permission-aware access control.
• Developing APIs and backend systems to enable efficient querying, retrieval, and ranking.
• Collaborating with ML/NLP engineers to iterate on embedding models and improve search quality.
• Ensuring reliability, low latency, and scalability across the entire data retrieval and augmentation stack.
• Monitoring system performance and optimize for high-throughput, low-latency workloads under real-world load.

Requirements

• Have a Bachelor's degree and 4+ years of experience in backend or distributed systems engineering.
• Have a productivity mindset with experience using AI tools effectively.
• Experience designing and operating large-scale data ingestion pipelines (message queues, vector stores, Temporal, Elasticsearch etc.).
• Have a track record of building highly available, multi-tenant backend services.
• Experience with document-level permission modeling and secure data handling.
• Possess with cloud-native tools such as Docker, Kubernetes, and AWS.
• Experience in Go is a bonus.
• Experience integrating with SaaS platforms (Google Workspace, Microsoft 365, Slack, etc.).

Qualifications

• Minimum Salary Range or On Target Earnings: $151,800.00 - $332,200.00
• Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
• Location-based compensation structure; there may be a different range for candidates in this and other locations.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Pay

Minimum Salary Range or On Target Earnings: $151,800.00 - $332,200.00

Schedule

Not specified