AI Software Engineer III

About the role

We are looking for a Senior Technical Writer to join our AI agentic engineering team. The role involves developing and managing the knowledge catalog that our production AI agents read from, authoring the entries that encode how our IT enterprise actually works, and structuring them so agents retrieve the right knowledge at the right moment.

Responsibilities

• Author knowledge entries — service overviews, runbooks, decision records, schemas, specifications, and glossary terms — drawn from workflows, policies, engineering standards, and technical documentation.
• Write the short descriptions and summaries that drive progressive disclosure — the text an agent reads to decide whether loading the full entry is worth the context it costs.
• Structure orientation paths so an agent onboarding to an unfamiliar domain encounters the mental model, entry points, and invariants first, and drills into detail only on demand.
• Maintain hierarchy coherence across a growing catalog — cross-linking, indexing, reachability, and the layered structure that keeps entries discoverable as the corpus scales.
• Own the scoping metadata that routes entries to the right consumer in the right context — precision here determines whether an agent gets the relevant standard or the wrong one.
• Author and maintain prompt assets — reusable skills, agent instructions, and reference material consumed directly by production agents.
• Codify engineering constitutions — turn review standards, security requirements, and platform conventions into structured, versioned rules that automated code review agents apply on every pull request.
• Interview developers and engineers to capture the rationale behind decisions — the "why" is rarely present in the source material, and it is usually the part that matters most.
• Advance entries through review and approval with engineering and governance partners, so only verified content reaches production consumers.
• Govern vocabulary — maintain the glossary and naming conventions, resolving terminology collisions before they propagate into schemas, tooling, and agent behavior.
• Keep the catalog current — identify and retire stale entries as the systems they describe change.

Requirements

5–7 years of technical writing experience in software, platform, or infrastructure environments.

Demonstrated ability to produce accurate technical content from primary sources — code, configuration, specifications, runbooks — with limited hand-holding.

Strong information architecture instincts: taxonomy, cross-linking, layered structure, and progressive disclosure.

Experience authoring reference material, standards, or specification documentation consumed by engineers.

Comfort working directly with developers and engineers, including the credibility to push back when source material is incomplete or contradictory.

Experience partnering with governance, risk, security, or compliance stakeholders.

Editorial discipline — consistency of terminology, voice, and structure maintained across many documents and contributors.

Familiarity with docs-as-code practice: Markdown, version control, and content that lives in a repository alongside the systems it describes.

Clear verbal communication — much of the source material is gathered in conversation, not handed over.

Qualifications

Hands-on experience writing prompts, agent instructions, or reusable skill definitions for LLM-based systems.

Understanding of context management techniques for AI agents — progressive disclosure, context window economics, retrieval strategy.

Experience with structured content — YAML or JSON frontmatter validated against a schema, content models, or typed document formats.

Working comfort with Git and CLI-based authoring workflows — pull requests, validation tooling, link checking, and CI feedback.

Exposure to taxonomy design, ontologies, knowledge graphs, or controlled vocabularies.

Background in developer documentation, API documentation, or internal platform documentation.

Familiarity with AI agent concepts — tool use, orchestration, retrieval, and agent context protocols such as MCP.

Reading-level familiarity with Python, TypeScript, Terraform, or YAML-based configuration.

Experience in banking, financial services, or another regulated industry.

Skills

Writes with precision under hard length constraints, where an unnecessary sentence carries a measurable cost.

Structures information for machine consumption as fluently as for human readers.

Reads primary source material — code, configuration, infrastructure definitions, runbooks — accurately enough to summarize it without an engineer rewriting the result.

Interviews technical staff effectively and recognizes when an answer is incomplete.

Sustains consistency of voice, terminology, and structure across a large, cross-linked corpus.

Owns the scoping metadata that routes entries to the right consumer in the right context.

Partners credibly with developers, engineers, and governance teams without needing content pre-digested.

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.

We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.

We also offer a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.

We have a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.

You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.