Jobs · Customer Service · New York

AI Sales Specialist, Business Services, Google Cloud

Google · New York, NY · Yesterday
On-siteCustomer ServiceFull-time

Applicants in San Francisco and Los Angeles County: Qualified applications with arrest or conviction records will be considered for employment in accordance with local Fair Chance Ordinances and the California Fair Chance Act. This role may also be located in our Playa Vista, CA campus.

About the role

As an Artificial Intelligence (AI) Sales Specialist, you will help grow our AI business by building and expanding relationships with new and existing customers. In this role, you will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. Sales cycles will include a combination of productivity use cases, as well as working with product teams to help customers build new products leveraging our AI solutions. You will lead day-to-day relationships with cross-functional team members and external customers, leading with empathy, while identifying ways to multiply your impact and the impact of the team to drive overall value for Google Cloud.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Build relationships with customers as a subject matter expert and trusted advisor, managing complex business cycles, identifying solution use cases, and influencing long-term direction of accounts.
  • Deliver against quota and achieve or exceed business and growth goals while forecasting and reporting your territory’s business.
  • Work with Google accounts and cross-functional teams (e.g., Customer Engineering, Marketing, Customer Success, Product, Engineering, Channels) to develop go-to-market strategies, drive pipeline and business growth, close agreements, represent customer, and provide excellent prospect and customer experience.
  • Develop and execute account plans informed by our responsible AI framework across an assigned territory or market.
  • Work with multiple customers and opportunities simultaneously, understanding each customer’s technology footprint and strategy, growth plans, business drivers, performers, and how they can transform their business using our technologies.

Requirements

  • Bachelor's degree or equivalent practical experience.
  • 10 years of experience in a sales role in the enterprise software, cloud space, or AI space.
  • Experience identifying AI use cases to solve customer challenges or selling AI technology to clients.

Preferred qualifications

  • Experience carrying and exceeding business goals in a sales role.
  • Experience supporting long-term executive relationships, and developing new territories/accounts, while ensuring customer success, adoption and expansion.
  • Experience working cross-functionally (including account teams, technical leads, procurement, and legal) to inventory existing software estate, build business cases for transformation with implementation plans, and close agreements.
  • Experience prioritizing, planning, and organizing solution-based sales activity within complex business cycles, including qualifying accounts and leveraging our partner ecosystem.
  • Knowledge of market trends, products, and solutions (including foundational technical understanding) of Cloud and AI.
  • Excellent negotiation, problem-solving, and active listening skills.

Benefits

  • Health, dental, vision, life, and disability insurance.
  • Retirement Benefits: 401(k) with company match.
  • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment.
  • Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance.
  • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks.
  • Baby Bonding Leave: 18 weeks.
  • Holidays: 13 paid days per year.

Pay

US: $138,000 - $200,000 (USD) + 100% bonus target + equity + benefits.

Schedule

Preferred working locations include: New York, NY, USA; Atlanta, GA, USA; Austin, TX, USA; Boulder, CO, USA; Cambridge, ON, Canada; Chicago, IL, USA; Irvine, CA, USA; Los Angeles, CA, USA; Reston, VA, USA; Seattle, WA, USA; San Francisco, CA, USA; Sunnyvale, CA, USA.

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