AI Quality Assurance Consultant

About the role

Infosys Insurance is transforming the insurance industry through innovative digital solutions powered by advanced AI technologies. We blend industry-leading consulting and technology expertise to help clients solve complex business problems and uncover hidden value. By integrating AI-driven insights, we enhance our ability to link strategy to execution, leverage cross-industry experience, and accelerate speed to market. Join a dynamic team driving innovation, operational efficiency, and sustainable growth in the insurance sector. Work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects shaping the future of insurance.

Responsibilities

• Contribute to requirements elicitation by documenting assigned business requirements following provided guidance.
• Facilitate software application design discussions and document design decisions to guide the technical team.
• Participate in coding and integrate new features or updates into existing applications while maintaining system stability.
• Conduct code reviews, implement changes to the codebase, and maintain code repositories.
• Implement test strategies, analyze results, and coordinate bug fixes to uphold software quality standards.
• Develop user training programs, documentation, and support frameworks for smooth software transitions.
• Actively resolve production issues and recommend preventive strategies to enhance system reliability.
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base.

Contribution to the team

• Collaborative spirit and excellent communication skills.
• Ability to handle end-to-end SDLC phases from requirement gathering to implementation.
• Knack for translating complex requirements into actionable development tasks.
• Passion for design and hands-on coding experience.
• Proactive approach to testing, troubleshooting, and refining applications.
• Ability to work with cross-functional teams and perform software integration.

Requirements

• Experience in test consulting and automation.
• Experience in AI/ML Solution Architecture design to create scalable, enterprise-grade AI systems by selecting optimal models (e.g., LLMs or traditional ML), defining data pipelines, and ensuring seamless integration with existing cloud infrastructure and governance frameworks.
• Experience in agentic AI engineering workflow orchestration using LangGraph, LangChain, and Large Language Models (LLMs).
• Experience building reusable reference implementations, libraries, and playbooks for AI-ML augmented engineering.
• Experience in prompt engineering, solution architecture and design, Retrieval-Augmented Generation (RAG), and multi-agent systems.
• Experience in Microservices, API-First Design, and Event-Driven Architecture.
• Experience with Docker, Kubernetes, DevOps, and CI/CD.
• Experience in software architecture, engineering transformation, and AI-driven engineering solutions.

Preferred Qualifications

• Property & Casualty (P&C) insurance domain experience.
• Experience in test automation frameworks.
• Experience in AI observability and monitoring frameworks.
• Experience in automated documentation and release management solutions.
• Experience in engineering governance, standards, and AI-first operating models.
• Experience in technical consulting and stakeholder management.
• Experience building test automation reusable frameworks, accelerators, and reference architecture developments.

Qualifications

• Bachelor’s degree or foreign equivalent from an accredited institution. Three years of progressive experience in the specialty may substitute for each year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates must be authorized to work for any employer in the United States without employer-based visa sponsorship. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

• Medical, Dental, Vision, and Life Insurance.
• Long-term and Short-term Disability.
• Health and Dependent Care Reimbursement Accounts.
• Accident, Critical Illness, Hospital Indemnity, and Legal Insurance.
• 401(k) plan with contributions dependent on salary level.
• Paid holidays plus Paid Time Off.