Jobs · Quality Assurance · Illinois

AI Quality Analyst

Zebra Technologies · Lincolnshire, IL · 2 wk ago
Quality Assurance$123k–$184k/yrFull-time

Evaluation Strategy & Benchmark Development

You will design, develop, and maintain a comprehensive suite of test cases and evaluation benchmarks. Proactively identify potential model failure points, including edge cases, adversarial inputs, and sources of bias.

Error Analysis & Failure Triage

Conduct systematic error analysis to categorize model failures and identify underlying patterns. Triage defects, prioritize them based on severity and impact, and work with the development team to ensure resolution.

Data Sourcing & Curation

Source, curate, and manage high-quality datasets for model evaluation and testing. This includes performing data annotation and validation to ensure the integrity of our ground-truth data.

Exploratory & Adversarial Testing (Red Teaming)

Perform unscripted, exploratory testing to discover unexpected model behaviors. Participate in red teaming exercises to intentionally challenge our models and identify potential safety and security vulnerabilities.

Test Environment Management

Set up, maintain, and troubleshoot testing and demonstration environments to ensure a stable and reliable evaluation pipeline.

Reporting & Insights

Analyze and synthesize test results into clear, actionable reports for both technical and non-technical stakeholders. Translate complex findings into concrete recommendations for model improvement.

Process Improvement

Actively participate in post-hoc evaluation reviews and contribute to the continuous improvement of our testing methodologies, tools, and overall quality assurance processes.

Qualifications And Skills

  • Proven experience in a quality assurance, testing, or data analysis role, preferably within the AI/ML domain.
  • A deep understanding of the machine learning lifecycle and the common failure modes of AI models.
  • Hands-on experience with data annotation, data validation, and managing large datasets.
  • Meticulous attention to detail and a methodical approach to problem-solving.
  • Strong analytical skills with the ability to identify patterns in data and draw meaningful conclusions.
  • Expertise with industry-standard test automation tools and libraries (e.g., Selenium, Playwright, Cypress, REST-assured).
  • Experience in testing across different platforms (e.g., comprehensive testing of mobile Android/iOS and web applications).
  • Experience with bug tracking systems (e.g., Jira) and test case management tools.
  • Scripting skills (e.g., Python) for test automation and data manipulation.
  • (Preferred) experience in testing AI systems, including evaluating agentic responses, model performance metrics, and data integrity.
  • Excellent communication skills, with the ability to clearly document bugs and articulate complex technical issues.
  • Familiarity with computer vision or other specific AI domains relevant to our work.
Equal Opportunity Employer Zebra is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability and protected veteran status, or any other basis prohibited by law.

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