AI Prompt & Agent Developer

Responsibilities

• Write and maintain the prompts that run in production.
• Ship iteratively against real call data.
• Build evaluation harnesses.
• Human-in-the-loop onboarding.
• QA and continuous improvement.

Requirements

• 2+ years of experience with AI/ML, NLP, or prompt engineering in production
• Strong analytical and problem-solving mindset; comfort with ambiguity
• Excellent written and verbal communication skills
• Bachelor's degree and/or extensive experience in one or more of: Computer Science, Engineering, Math, Philosophy, Linguistics, Cognitive Science, English, Medicine, or a related field
• Python chops beyond reading: APIs, data pipelines, testing frameworks
• Prior work with voice AI, TTS, ASR, or telephony platforms (Twilio, etc.)
• Contact center, SaaS, or customer-facing tech background
• Healthcare or medical operations experience — you know what an NPI is, you've worked a front desk, you understand the weird chaos of dental scheduling
• Automated prompt optimization experience (DSPy, GEPA, MIPROv2)
• Fine-tuning experience

Qualifications

Comfort with code. You don't need to be a senior engineer, but you should read Python fluently and TypeScript comfortably, and you can get almost any coding task done by pairing with modern AI coding tools.