AI Program Manager

About the role

The EES Program Manager is responsible for leading and governing enterprise-level programs within Enterprise Engineering Solutions (EES), ensuring alignment to strategic objectives and successful delivery of complex, cross-functional initiatives. This role drives program execution, stakeholder alignment, and operational excellence through effective planning, governance, and performance management.

Responsibilities

• Lead end-to-end program execution aligned to enterprise and EES strategic priorities.
• Develop and maintain integrated program plans, schedules, and roadmaps across multiple projects.
• Manage program scope, schedule, budget, risks, and dependencies; drive mitigation and resolution strategies.
• Establish and lead program governance, including intake, prioritization, and stakeholder forums.
• Serve as the central point of contact for cross-functional stakeholders across business and IT domains.
• Drive alignment, communication, and decision-making across complex, matrixed teams.
• Partner with leadership to secure funding, resources, and prioritization for program initiatives.
• Develop and deliver program-level reporting, dashboards, and communications to senior leadership.
• Facilitate program planning activities, including resource forecasting and roadmap development.
• Ensure adherence to enterprise program management standards, tools, and governance practices.
• Identify and implement continuous improvement opportunities across program delivery and operations.
• Manage stakeholder engagement, communications, and issue resolution to maintain program momentum.
• Oversee program documentation and artifacts to support governance, transparency, and audit readiness.
• Monitor and manage risks, assumptions, issues, and dependencies (RAIDs) to ensure successful outcomes.
• Adopt and effectively utilize agentic AI development tools to accelerate software delivery, improve quality, reduce manual effort, and increase engineering productivity throughout the SDLC.
• Perform any other job related duties as requested.

Qualifications

• Bachelor's in Computer Science, Information Technology, Business, Project Management, or related field required
• Equivalent years of relevant work experience may be accepted in lieu of required education
• Five (5) years experience in program or project management in IT, data, or engineering environments required
• Experience managing large-scale, cross-functional programs spanning multiple projects required
• Experience with Agile, hybrid, or traditional SDLC methodologies required
• Experience in healthcare or managed care industry preferred
• Project Management Professional (PMP) or equivalent certification preferred
• Program Management certification (PgMP) preferred
• Agile, Scrum, or related certifications preferred

Skills

• Strong program and portfolio management expertise, including planning, budgeting, and governance
• Ability to manage complex dependencies across multiple teams, systems, and business units
• Excellent stakeholder engagement and communication skills across all organizational levels
• Strong analytical, problem-solving, and decision-making capabilities
• Proficiency in program management tools and reporting
• Knowledge of SDLC methodologies and enterprise technology environments
• Ability to lead cross-functional collaboration in a matrixed organization
• Strong organizational and prioritization skills in a fast-paced environment
• Knowledge of healthcare payer systems and regulatory environment preferred
• Fostering a Collaborative Workplace Culture
• Cultivate Partnerships
• Develop Self and Others
• Drive Execution
• Influence Others
• Pursue Personal Excellence
• Understand the Business

Pay

$113,000.00 - $197,700.00 base salary. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. We are highly invested in every employee’s total well-being and offer a substantial and comprehensive total rewards package.