AI Product Manager

About the Role

As an AI Product Manager, you will be responsible for shaping and executing the product strategy for Capital Group's enterprise artificial intelligence capabilities. You will partner closely with business-facing Product Managers who directly engage with business stakeholders to understand needs, identify opportunities, and translate priorities into actionable technology outcomes that deliver measurable value. You will serve as the bridge between business strategy and technical execution, working across engineering, architecture, security, legal, risk, and product teams to ensure AI investments align with enterprise objectives.

You will help define and prioritize roadmaps for solutions built on Microsoft Copilot, Copilot Studio, AI Foundry, and the broader Power Platform ecosystem while supporting the firm's broader AI strategy across emerging technologies and platforms. In this role, you will partner with Engineering Managers and technical leads to balance business demand, platform capabilities, technical constraints, and enterprise priorities. You will work alongside teams building AI agents and automation capabilities to identify friction points, understand adoption challenges, and drive solutions that accelerate value realization across the organization.

You will be responsible for ensuring stakeholders have visibility into priorities, dependencies, and outcomes while maintaining alignment across multiple concurrent initiatives. Success in this role requires exceptional communication skills, strong organizational discipline, and the ability to influence diverse audiences ranging from senior executives to engineers and solution builders.

Key Responsibilities

• Define and execute product strategies that align business objectives, customer needs, and technology investments
• Partner with business-facing Product Managers to gather requirements, prioritize opportunities, and translate business demand into actionable roadmaps
• Collaborate with Engineering Managers and technical teams to prioritize backlogs, manage trade-offs, and deliver business value
• Work closely with teams building AI agents, copilots, and automation solutions to understand adoption challenges and remove delivery obstacles
• Develop roadmap strategies for enterprise AI capabilities, including Microsoft Copilot, Copilot Studio, AI Foundry, and Power Platform solutions
• Establish product metrics, success measures, adoption goals, and outcome-based reporting to demonstrate value
• Communicate product vision, strategy, progress, and risks to executive leadership, business stakeholders, and technical teams
• Coordinate multiple concurrent initiatives while effectively managing priorities, dependencies, timelines, and stakeholder expectations
• Drive cross-functional collaboration across Product, Engineering, Architecture, Security, Legal, Compliance, and Operations teams
• Manage product lifecycles from concept through deployment, adoption, optimization, and continuous improvement
• Gather customer feedback, identify pain points, and incorporate insights into future roadmap planning and prioritization
• Facilitate workshops, planning sessions, governance reviews, and stakeholder engagements to build consensus and alignment
• Support change management, user enablement, communications, and adoption efforts for emerging AI technologies
• Remain agile in a rapidly evolving technology landscape and adapt strategies as business needs and technology capabilities change
• Organize and coordinate diverse teams to achieve shared goals while maintaining focus on measurable business outcomes and customer value

Required Qualifications

• 8+ years of experience working in product management, technology, or related disciplines
• 3+ years leading product initiatives
• Experience managing technology products and translating business needs into actionable product strategies and roadmaps
• Strong understanding of artificial intelligence technologies and their application within enterprise productivity, automation, and business process scenarios
• Experience working with Microsoft's AI ecosystem, including Microsoft 365 Copilot, Copilot Studio, AI Foundry, Power Platform, and related technologies
• Skilled at partnering with business stakeholders to identify opportunities, prioritize outcomes, and define success measures
• Demonstrated success collaborating with engineering teams to align business objectives with technical capabilities and delivery plans
• Ability to effectively communicate complex technical concepts to both technical and non-technical audiences
• Ability to influence without authority and build alignment across organizations with competing priorities
• Comfortable navigating ambiguity, adapting to changing priorities, and driving progress across multiple initiatives simultaneously
• Experience partnering with Information Security, Legal, Risk, and Compliance teams to ensure solutions meet enterprise governance standards
• Passionate about understanding customer needs and translating feedback into product enhancements that drive measurable business outcomes
• Excellent organizational skills and ability to coordinate work across multiple teams, dependencies, and stakeholders
• Strong executive presence and ability to tailor messaging appropriately for leadership teams, business stakeholders, engineers, and operational partners

Pay & Benefits

• Base salary range: $121,554–$194,486 (Charlotte)
• Individual annual performance bonus
• Capital's annual profitability bonus
• Retirement plan with 15% company contribution of eligible earnings
• Generous time-away and health benefits from day one
• Flexible work options
• 2-for-1 matching gifts for charitable contributions
• Opportunity to secure annual grants for organizations you love
• Access to on-demand professional development resources