AI Product Experience Architect IV

Noblis is seeking an AI Product Experience Architect IV to support our customer in Chantilly, VA.

About the role

The AI Product Experience Architect will lead the coordinated product strategy, experience architecture, and workflow development necessary to achieve core AI platform functionality. This role applies deep expertise in human-centered systems thinking, complex workflow orchestration, and behavioral understanding across highly interconnected entry and exit points. The incumbent leverages expert experience in product strategy, interaction design, innovation, and user psychology to guide stakeholders toward discovering and realizing their ideal future-state workflows through intuitive, seamless, and highly adaptive user experiences. These experiences meet operational objectives at mission speed, drive enterprise application adoption, and deliver Section 508-compliant, modern user experiences.

The role generates product demand by uncovering latent user problems, mapping complex investigative workflows, analyzing user/mission needs, and translating them into compelling, intuitive, and high-impact design solutions. The ideal candidate transforms ambiguous ideas into clear, intuitive, and actionable product experiences, serving as a systems thinker skilled in designing end-to-end user journeys, information architecture, and interaction flows. Additionally, the position requires mastery in behavioral-driven UX design, rapid prototyping, and iterative usability testing to refine and validate experience quality. The candidate must guide multidisciplinary design teams, manage experience delivery, and utilize specialized environmental constraints such as tactical Dark Theme UI architectures to optimize user cognitive mapping under high-stress operational conditions and guarantee platform stickiness.

Responsibilities

• Drives coordinated product strategy, experience architecture, and workflow development to achieve core AI platform functionality, aligning design decisions with mission objectives and enterprise adoption goals.
• Designs end-to-end user journeys, information architecture, and interaction flows across highly interconnected entry and exit points, ensuring experiences feel effortless and self-explanatory.
• Maps complex investigative workflows, uncovers latent user problems, and translates ambiguous requirements into clear, intuitive, and actionable product experiences.
• Applies deep expertise in user psychology, behavioral science, and cognitive load theory to design adaptive user experiences that optimize decision-making under high-stress operational conditions.
• Guides stakeholders toward discovering and realizing their ideal future-state workflows through facilitated design thinking sessions, journey mapping, and collaborative visioning exercises.
• Leads rapid prototyping cycles and iterative usability testing to refine and validate experience quality, ensuring design solutions meet operational objectives at mission speed.
• Ensures all user experiences meet Section 508 accessibility standards while maintaining modern, high-impact design quality across all platform touchpoints.
• Utilizes specialized environmental constraints, including tactical Dark Theme UI architectures, to optimize user cognitive mapping and guarantee platform stickiness in operational environments.
• Guides multidisciplinary design teams, manages experience delivery across sprints and Program Increments, and establishes design system governance and standards.
• Generates product demand by uncovering latent user problems, analyzing user/mission needs, and translating them into compelling, high-impact design solutions that drive enterprise adoption.

Requirements

• US Citizenship is required.
• Active Top Secret (TS) clearance with eligibility for Sensitive Compartmented Information (SCI) and ability to obtain a Counterintelligence (CI) Polygraph.
• Bachelor's or Master's degree in Human-Computer Interaction (HCI), Cognitive Science, Interaction Design, Industrial Design, User Experience, or a related field.
• 10+ years of progressive experience in product design, UX/UI design, or experience architecture, with at least 8 years leading product strategy and experience design for complex, mission-critical systems and at least 3 years designing AI-enabled or intelligent system interfaces.
• Must provide a comprehensive portfolio demonstrating mastery in end-to-end experience architecture, complex workflow design, and systems-level interaction design for enterprise or mission-critical platforms.
• Minimum of 10 years supporting product design or experience architecture within government agencies, intelligence community, federal contractors, or highly regulated public sector environments, with demonstrated experience across multiple programs or agencies.
• Demonstrated mastery in behavioral-driven UX design, including applied knowledge of cognitive load theory, decision architecture, and user psychology in high-stakes operational environments.
• Expert-level knowledge of Section 508, WCAG 2.1/2.2 AA standards, and inclusive design practices with proven implementation across enterprise platforms.
• Mastery in rapid prototyping tools (such as Figma, Sketch, Axure, or equivalent) and iterative usability testing methodologies including moderated/unmoderated testing, A/B experimentation, and heuristic evaluation.
• Proven ability to guide multidisciplinary design teams of 5 or more, manage experience delivery across agile cadences, and establish design system governance.

Qualifications (Preferred)

• Active TS/SCI CI Poly.
• Nielsen Norman Group UX Certification or equivalent professional credential.
• Certified Usability Analyst (CUA) or Certified User Experience Professional (CUXP).
• Experience designing interfaces for AI/ML systems including conversational AI, agentic workflows, explainable AI (XAI), or human-in-the-loop decision systems.
• Expertise in Dark Theme UI architecture, OLED-optimized interfaces, or tactical/operational display design for command-and-control environments.
• Experience with design systems at scale (such as atomic design methodology, component libraries, and design tokens).
• Background in cognitive task analysis (CTA), ecological interface design, or situation awareness frameworks.
• Published research or patents in human-AI interaction, adaptive interfaces, or intelligent user experience design.
• Experience with eye-tracking, biometric usability testing, or neuroergonomic evaluation methods.
• SAFe Product Owner/Product Manager (POPM) or equivalent Agile product certification.
• Prior experience as a trusted design advisor to agency CIOs, CTOs, or Chief Experience Officers.

About Noblis

Noblis and our wholly owned subsidiaries, Noblis ESI and Noblis MSD, take on some of the nation’s toughest challenges, delivering advanced solutions to our customers’ most critical missions. We bring together leading scientific, engineering, and management expertise in a culture grounded in objectivity and collaboration, ensuring our work creates lasting impact across federal missions. We work with a broad range of government agencies in the defense, intelligence, and federal civilian sectors.

Why work at Noblis

At Noblis, we share a passion for excellence and innovation, creating an environment where people can do meaningful work while maintaining the balance that keeps them energized and fulfilled. We seek out individuals with a natural curiosity and desire to collaborate and learn. We believe our people are our greatest strength and consistently seek exceptionally skilled, mission-driven professionals who care deeply about doing work that enriches lives and makes our nation safer. Noblis has earned numerous workplace awards for our culture, our commitment to employee well-being, and our dedication to meaningful, impactful work. We maintain a drug-free workplace.

Benefits

At Noblis we recognize and reward your contributions, provide you with growth opportunities, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, and work-life programs. Our award programs acknowledge employees for exceptional performance and superior demonstration of our service standards.

Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in our benefit programs. Other offerings may be provided for employees not within this category.

Pay

Compensation at Noblis is determined by various factors, including but not limited to, the combination of education, certifications, knowledge, skills, competencies, and experience, internal and external equity, location, clearance level, as well as contract-specific affordability, organizational requirements, and applicable employment laws. The projected compensation range for this position is based on full-time status. For part-time or on-call staff, compensation is proportionately adjusted based on hours worked.

Posted Salary Range: USD $160,800.00 - USD $251,325.00 /Yr.