AI Platform Engineer

Daily Activities

• Maintain OCI service health, logs, dashboards, and alerts
• Troubleshoot platform and customer environment issues
• Support development teams with infrastructure questions and deployment needs
• Optimize CI/CD pipeline performance and resolve deployment failures
• Manage provisioning, onboarding, and configuration requests
• Update documentation and architecture artifacts
• Participate in standups, planning meetings, and technical reviews

Monthly Activities

• Analyze OCI consumption reports, billing dashboards, and cost optimization strategies
• Audit IAM, security, and credential management
• Evaluate reference architecture environments for drift and updates
• Refine deployment methodologies, runbooks, and documentation
• Assess Oracle OCI roadmap updates
• Contribute to technical documentation and knowledge sharing

Key Responsibilities

• Cloud Infrastructure & DevOps: Provision and manage OCI resources (compute, networking, load balancers, API gateways, IAM, containers, OCI Functions, ADB-S), build and optimize CI/CD pipelines and automation
• AI Agent Deployment: Own customer-facing deployment methodologies, runbooks, environment configurations, coordinate provisioning, compartment creation, IAM setup, manage development, testing, and production environments
• Monitoring, Observability & FinOps: Build Grafana dashboards, develop ETL for cost data, monitor platform health, resolve observability gaps
• Security & Governance: Audit IAM, Vault, credentials, ensure access controls and security best practices, maintain TLS automation with ACME/Let's Encrypt
• Technical Architecture: Create and maintain diagrams, documentation, deployment workflows, participate in planning with customers

Qualifications

• Bachelor’s degree in CS, Information Systems, Engineering, or related field
• 2+ years in AI Platform Engineering, Infrastructure Engineering, MLOps, DevOps, or Cloud Engineering
• Strong experience with Oracle Cloud Infrastructure (OCI)
• Experience deploying AI agents, microservices, or cloud-native apps
• Experience with monitoring/observability platforms (Grafana, LangFuse, OCI Logging, Metrics APIs)
• Knowledge of TLS, DNS, ACME, Let's Encrypt, certificate automation
• Ci/CD, source control, deployment pipelines, artifact management
• Proficiency in Python, SQL, Bash scripting
• Strong technical writing and architecture diagramming skills

Preferred

• Oracle Cloud certifications (OCI Architect Professional, OCI DevOps Professional)
• Multi-tenant SaaS or managed-service experience
• LLM infrastructure and agentic AI frameworks (LangChain, MCP)
• AI observability platforms (LangFuse, MLflow)
• JD Edwards EnterpriseOne (CNC, AIS, Orchestrator Studio, security)
• Oracle Partner Network or Oracle ACE community membership

About the Role

Responsible for the platform foundation supporting ERP Suites' AI products and customer environments. Partners with AI Architect and Product Team to deploy, manage, secure, and optimize OCI environments, automation pipelines, and AI agent deployment frameworks.

Requirements

• Required: Bachelor’s degree in CS, Information Systems, Engineering, or related field
• Required: 2+ years in AI Platform Engineering, Infrastructure Engineering, MLOps, DevOps, or Cloud Engineering
• Required: Strong experience with Oracle Cloud Infrastructure (OCI)
• Required: Experience deploying AI agents, microservices, or cloud-native apps
• Required: Experience with monitoring/observability platforms (Grafana, LangFuse, OCI Logging, Metrics APIs)
• Required: Knowledge of TLS, DNS, ACME, Let's Encrypt, certificate automation
• Required: Ci/CD, source control, deployment pipelines, artifact management
• Required: Proficiency in Python, SQL, Bash scripting
• Required: Strong technical writing and architecture diagramming skills
• Preferred: Oracle Cloud certifications (OCI Architect Professional, OCI DevOps Professional)
• Preferred: Multi-tenant SaaS or managed-service experience
• Preferred: LLM infrastructure and agentic AI frameworks (LangChain, MCP)
• Preferred: AI observability platforms (LangFuse, MLflow)
• Preferred: JD Edwards EnterpriseOne (CNC, AIS, Orchestrator Studio, security)
• Preferred: Oracle Partner Network or Oracle ACE community membership

Skills

• Cloud Infrastructure & DevOps: Provision and manage OCI resources (compute, networking, load balancers, API gateways, IAM, containers, OCI Functions, ADB-S), build and optimize CI/CD pipelines and automation
• AI Agent Deployment: Own customer-facing deployment methodologies, runbooks, environment configurations, coordinate provisioning, compartment creation, IAM setup, manage development, testing, and production environments
• Monitoring, Observability & FinOps: Build Grafana dashboards, develop ETL for cost data, monitor platform health, resolve observability gaps
• Security & Governance: Audit IAM, Vault, credentials, ensure access controls and security best practices, maintain TLS automation with ACME/Let's Encrypt
• Technical Architecture: Create and maintain diagrams, documentation, deployment workflows, participate in planning with customers

Benefits

ERP Suites offers competitive compensation and benefits packages tailored to each employee's unique situation. We are committed to fostering a diverse and inclusive workplace where all employees feel valued and supported.

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time, remote work schedule.

Company

ERP Suites is an Oracle Gold Partner providing technical consulting, cloud services, managed services, and digital transformation for top US companies. Focused on helping customers realize IT potential through ERP solutions, with core values including making customers successful, being an advisor, and adapting quickly.

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