Jobs · Management · Massachusetts

AI Platform and Ops Lead, Vice President

State Street · Boston, MA · 2 mo ago
Management$120k–$203k/yrFull-time

Key Responsibilities

  • Own end-to-end readiness and delivery coordination for AI-related initiatives from planning through production deployment.
  • Partner with Product Managers, Engineering teams, and Architects to manage the delivery of AI-powered capabilities, including GenAI, Copilot, agentic workflow, and intelligent automation solutions.
  • Cook up release planning, deployment activities, and go-live readiness across multiple products and platforms.
  • Establish and maintain AI program governance, including status reporting, executive communications, risk tracking, and issue escalation.
  • Lead capacity planning, release planning, and prioritization activities to support AI strategic objectives.
  • Ensure readiness activities are fully integrated into the Product Development Lifecycle (PDLC) and Software Development Lifecycle (SDLC).
  • Coordinate solution scoping, execution planning, testing readiness, deployment readiness, and post-launch support activities.
  • Partner with Release Management and Operations teams to ensure operational, support, training, compliance, and deployment readiness requirements are met.
  • Drive Jira adoption, dependency tracking, milestone management, and execution transparency across teams.
  • Facilitate governance meetings, program reviews, and cross-functional working sessions.
  • Build and maintain program dashboards, reporting, Confluence documentation, and executive-level status communications.
  • Identify, assess, and proactively manage delivery risks, resource constraints, and cross-team dependencies.
  • Work directly with Agile and Scrum teams to align delivery schedules, release commitments, and business priorities.
  • Manage compliance and governance workstreams across Shared Services, including Jira SDLC releases, change ticket processing, deployment monitoring, and vulnerability remediation tracking.
  • Cook up due-diligence checkpoints for Jira tollgate artifacts, release readiness, change deployment controls, and post-deployment support across platform and shared-services initiatives.
  • Coordinate weekly vulnerability scan reviews, assignment, remediation follow-up, and executive reporting for patch, configuration, and cloud vulnerabilities.

Required Qualifications

  • Bachelor's degree or equivalent experience.
  • 10+ years of experience in Product Management, Program Management, Product Readiness, Delivery Management, or related leadership roles.
  • Strong experience leading complex, cross-functional technology initiatives in enterprise software or financial services environments.
  • Demonstrated ability to drive execution across matrixed organizations and multiple stakeholder groups.
  • Expertise in program governance, risk management, dependency management, and executive communications.
  • Strong knowledge of Agile development methodologies, Jira, Confluence, and software delivery practices.
  • Excellent communication, facilitation, and stakeholder management skills.
  • Experience managing enterprise compliance workstreams across SDLC releases, change management, deployment governance, and vulnerability remediation programs.
  • Proven ability to translate compliance metrics, release controls, and vulnerability remediation status into concise executive updates, dashboards, and action-oriented governance reporting.

Preferred Qualifications

  • 3+ years of experience working with AI/ML, GenAI, Copilot, intelligent automation, or data-driven product capabilities from concept through production deployment.
  • Strong understanding of modern AI technologies, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), prompt engineering, model evaluation, AI governance, and Responsible AI principles.
  • Experience partnering with Engineering, Architecture, UX, Data Science, Compliance, Security, and Go-to-Market teams to deliver enterprise AI solutions.
  • Financial services and investment management domain expertise, including areas such as portfolio management, trading, investment operations, reconciliations, corporate actions, performance measurement and attribution, derivatives, bank loans, or collateral management.
  • Experience leading large-scale platform, transformation, or modernization initiatives.
  • Lever Six Sigma, PMP, Agile, or related program management certifications preferred.
  • Hands-on experience supporting platform compliance across Jira releases, change tickets, deployment governance, IT compliance checks, and remediation execution in regulated financial services environments.

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