AI Operations Lead, Roku Data Cloud

About the role

The AI Operations Lead will design, implement, and scale the financial and operational data infrastructure that powers decision-making for the Roku Data Cloud business. This role bridges finance, revenue operations, product, and analytics to ensure real-time, automated visibility into the business's financial health and performance against strategic product roadmaps. The AI Operations Lead will own the automation of finance data flows, the creation of executive dashboards, and the integration of revenue and product systems — enabling leadership to make faster, data-driven decisions. This individual will establish source-of-truth systems for finance, product usage, and revenue data while defining data governance, metric definitions, and integration standards. The role requires strong cross-functional collaboration with teams across Salesforce, Snowflake, and business intelligence platforms to surface go-to-market and revenue insights at scale.

How you'll use AI at Roku

At Roku, we don't just use AI, we work with it. AI agents and smart tools help power drafts, analysis, and repetitive workflows, while our people bring direction, judgment, and accountability.

We value curious, adaptable builders, who can show how they've used AI, agents, or automation to move faster, improve quality, and scale their impact. Strong candidates know how to frame problems, guide AI-assisted work, check the output, and learn quickly. Above all, they bring curiosity, adaptability, and sound judgment.

Responsibilities

• Integrate Salesforce data with product roadmap tracking tools to connect pipeline, forecasts, and revenue outcomes to product delivery
• Automate data flows between Salesforce, Snowflake, and business intelligence platforms to surface go-to-market and revenue insights
• Build executive-level dashboards showing sales pipeline and forecasts tied to roadmap features, along with core financial metrics such as ARR, NRR, contribution margin, COGS, hosting costs, product servicing costs, and headcount costs
• Ensure dashboards are real-time, accurate, and self-service for stakeholders across the organization
• Establish source-of-truth systems for finance, product usage, and revenue data
• Define data governance standards, metric definitions, and integration frameworks
• Create automated ETL/ELT processes for finance data refreshes and reporting
• Architect scalable systems that can incorporate new metrics, products, and revenue models without significant rework
• Design business intelligence layers and data models that enable analysts and business leaders to run their own queries and generate insights independently

Requirements

• 7+ years of experience in finance systems, revenue operations, business intelligence engineering, or data automation
• Strong experience with Salesforce, Snowflake, and business intelligence tools such as Tableau, Looker, or Power BI
• Demonstrated track record of building end-to-end automated reporting systems for finance and go-to-market teams
• Proficiency in SQL, data modeling, and ETL/ELT pipeline development
• Experience integrating product management tools with financial and operational data sources
• Strong understanding of SaaS metrics including ARR, NRR, COGS, and contribution margin
• Effective stakeholder management and communication skills across technical and non-technical audiences
• Experience in ad tech, mar tech, or data platform businesses
• Familiarity with cloud data architectures and API integrations
• Knowledge of data governance and compliance in the context of financial reporting

Schedule

Roku fosters an inclusive and collaborative environment where teams generally work in the office Monday through Thursday. Fridays are generally flexible for remote work, except for employees whose specific roles or assigned office location require five days' a week attendance.

Pay

For New York only - The estimated annual base salary for this position is between $174,100 - $225,500. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

Benefits

• Health insurance (medical, dental, and vision)
• Equity awards
• Life insurance
• Disability benefits
• Parental leave
• Wellness benefits
• Paid time off
• Retirement options (401(k)/pension)
• Global access to mental health and financial wellness support and resources
• Commuter benefits

About Roku's culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust.

We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.