AI Lead – HR Transformation

Ready to take your career global? Make your mark with one of the biggest names in payments. At Global Payments, you help businesses grow by transforming how they accept and manage payments. As the AI Lead you will drive the integration of artificial intelligence across our HR transformation agenda. This role will shape and deliver our HR AI roadmap, ensuring our systems, processes, and data foundations are designed to support AI-driven capabilities (including AI agents), while maintaining strong governance, compliance, and ethical standards. As part of the HR Transformation team, you will work across HR, IT, Data, Risk, and external vendors to embed AI into core HR services and future-proof our operating model. What You’ll Own AI Strategy & Roadmap Define and own the HR AI roadmap aligned to broader business and HR strategyIdentify, prioritize, and build business cases for AI use cases (e.g. employee self-service, recruitment, workforce analytics, case management)Translate emerging AI capabilities into practical HR applications Delivery & Implementation Drive the end-to-end delivery of HR AI initiatives (from concept through to deployment and scaling)Partner with HR systems teams to ensure platforms (e.g. HCM, case management, knowledge systems) are AI-readyOversee implementation of AI-enabled tools such as copilots, chatbots, and workflow automation AI-Ready HR Architecture Ensure HR data, processes, and systems are structured to support AI and automationDefine requirements for data quality, taxonomy, and knowledge management to enable AI agentsWork closely with the enterprise AI team and data teams on integration and scalability Governance, Risk & Compliance Establish and maintain AI governance frameworks within HREnsure compliance with data privacy, employment law, and AI regulationsImplement ethical AI principles, including bias mitigation and transparencyPartner with Legal, Risk, and InfoSec on AI controls and policies Change & Adoption Drive adoption of AI solutions across HR teams and end usersSupport change management, training, and communicationsBuild AI capability within HR (upskilling, guidance, best practices) Continuous Improvement & Innovation Track performance and ROI of AI initiativesStay current on AI trends and assess relevance to HRContinuously evolve the HR AI strategy based on outcomes and new technologies What You Bring Relevant experience or Bachelor's degree in Information Technology or related fieldMinimum of 8 years of experience in AI, emerging technology, and risk & compliance.Proven track record in developing and implementing AI Experience working cross-functionally with legal, compliance, risk, IT, and business teams to embed ethical and regulatory standards into AI initiatives.Hybrid position (minimum of 3 days a week onsite), based at one of our East Coast Offices, Atlanta, GA, Columbus, GA, Jefferson, IN, Cincinnati OH or Charlotte, NC. About The Team Our inclusive and global team wins together every day. We're proud to have the best minds in the industry, who you can learn from as your career grows. its unmatched! Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What Makes a Globalpayer Globalpayers think like a client, act like an owner, and win as one team. We're curious and innovative - always finding a better way to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Our Perks - What We’ll Bring For You We know it’s bigger than just your career. It’s your life and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. Opportunities to grow your skills and build your career within a global business Access to learning, development and on-the-job experiences that expand your expertise A supportive, inclusive team environment where your ideas and input matter Time to give back through community and charity initiatives A global employee assistance program to support your wellbeing Recognition through a global platform that celebrates your achievements. https://jobs.globalpayments.com/en/why-global-payments/benefits/ At this time, we are unable to offer visa sponsorship for this position. Candidates must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.