AI Infrastructure Customer Office Lead

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Remove boilerplate, EEO, etc. Also remove application instructions, cookie/navigation, etc. Keep all substantive info. Let's parse the posting: - Application window info: "The application window will be open until at least November 9, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Boulder, CO, USA; Austin, TX, USA; Atlanta, GA, USA." That's metadata about application window and location preferences. Should we keep? It's not a standard heading but could be included as a short paragraph maybe under a generic "About the role"? The instruction: "Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

or drop it." So we can include that info as a short paragraph, maybe under "About the role" or just a paragraph before sections. - Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in program management, project management, business operations, or partner management within an enterprise technology environment. Experience working with leadership and cross-functional teams to deliver executive-level communications and briefing materials. - Preferred qualifications: Experience working within cloud infrastructure, enterprise software, or complex B2B strategic partnership models. Exceptional written and verbal communication skills with the ability to synthesize technical and business topics into clear executive summaries. Strong organizational skills and a demonstrated track record of rapid execution under tight timelines. Proven ability to build effective cross-functional networks and drive alignment without direct authority. - About The Job: paragraph describing Google Cloud, role description. - Responsibilities: bullet list (we have lines starting with "Coordinate...", "Collaborate...", "Manage...", "Define...", "Identify..."). - Pay: "Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $138000 - $200000 (USD) + 100% bonus target + equity + benefits" - Benefits: Not explicitly listed besides "benefits" mentioned in pay line. There's a link "Learn more about benefits at Google ." No specific benefits listed. So we should not create a Benefits section unless posting actually states them. It only mentions "benefits" generically, not specific. So we should not include Benefits heading. - Schedule: Not mentioned. So no Schedule. - Skills: Could be derived from qualifications? But we have a Skills section optional. The posting includes skills like communication, organizational, etc. Those are in preferred qualifications. Could we put them under Skills? The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have Skills section if there is real specific content. The posting mentions "Exceptional written and verbal communication skills..." etc. Those are skills. So we could create a Skills section with those bullet points. However we also have Requirements (minimum qualifications) and Qualifications (preferred qualifications). Might be overlapping. We need to decide which sections to include. We have: - About the role: we have the "About The Job" paragraph plus maybe location info. - Responsibilities: bullet list. - Requirements: minimum qualifications (Bachelor's degree, 10 years experience, experience with leadership etc.) - Qualifications: preferred qualifications (cloud infrastructure experience, etc.) - Skills: maybe we can extract the skills from preferred qualifications: exceptional written and verbal communication skills, strong organizational skills, proven ability to build effective cross-functional networks. But those are already in preferred qualifications. To avoid duplication, we could combine preferred qualifications and skills into one "Qualifications" section, or keep Qualifications as preferred and Skills separate. The instruction: "Prefer a few substantive sections over many thin ones." So better to have fewer sections. We could have About the role, Responsibilities, Requirements, Qualifications (which includes preferred qualifications and skills). Pay section. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Pay. We must not include Benefits or Schedule. Now we need to format: - Use

for each section heading. - Use

• for any list of duties/requirements/benefits. - Use

  for prose. We need to preserve all substantive information, not invent or summarize away detail. Let's extract content precisely. About the role: includes the paragraph about Google Cloud and role description. Also the note about application window and preferred working location? That is metadata; we can fold into a short

  maybe under About the role or separate? The instruction: fold minor metadata into a short

  or drop it. So we can include a short paragraph about application window and location preferences as a

  maybe before the About the role heading? But headings only for sections; we can have a

  before first heading. That's allowed. Thus output:

  The application window will be open until at least November 9, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Boulder, CO, USA; Austin, TX, USA; Atlanta, GA, USA.

  Then

  About the role

  then

  with the About The Job paragraph. But the About The Job paragraph includes multiple sentences. We'll keep as is. Now Responsibilities: we have bullet points: - Coordinate the creation, review, and distribution of executive briefing documents, status reports, and presentation decks for leadership meetings and customer engagements. - Collaborate closely with Product, Engineering, Sales, Legal, and Strategic Pursuits teams to assess operational readiness, track deliverables, and maintain alignment across stakeholders. - Manage day-to-day coordination, logistics, meeting notes, and follow-up communications for C-level customer meetings, roundtables, and executive visits. - Define, build, and maintain lightweight operational processes for tracking agreement milestones, action items, and follow-ups across high-stakes customer pursuits and strategic initiatives. - Identify opportunities to streamline communication channels, standard operating procedures, and reporting frameworks across the Customer Office, the AI Infra Specialist team and key cross functional stakeholders. Make

  • for each. Requirements (minimum qualifications): - Bachelor's degree or equivalent practical experience. - 10 years of experience in program management, project management, business operations, or partner management within an enterprise technology environment. - Experience working with leadership and cross-functional teams to deliver executive-level communications and briefing materials. Make
    • . Qualifications (preferred qualifications + skills): We need to include: - Experience working within cloud infrastructure, enterprise software, or complex B2B strategic partnership models. - Exceptional written and verbal communication skills with the ability to synthesize technical and business topics into clear executive summaries. - Strong organizational skills and a demonstrated track record of rapid execution under tight timelines. - Proven ability to build effective cross-functional networks and drive alignment without direct authority. Make
      • . Pay: We have: "Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $138000 - $200000 (USD) + 100% bonus target + equity + benefits" We should keep that as prose

        . Possibly we could split into two sentences but keep as one. Now ensure we don't include boilerplate: EEO, equal opportunity, accommodation, etc. Remove. Now output only HTML fragment, no /, no markdown. Let's craft. Check for any repeated lines: The posting had "Learn more about benefits at Google ." That's a link but we removed benefits section; we can drop that line as it's just a link to benefits, not substantive benefit detail. So we drop. Now ensure we didn't miss any substantive info: The paragraph about Google Cloud and role description is included. The bullet responsibilities included. Minimum qualifications included. Preferred qualifications included. Pay included. Location and application window included as a short paragraph. Now check for any other substantive info: The posting also had "Individual pay is determined by factors including job-related skills, experience, and relevant education or training. US: $138000 - $200000 (USD) + 100% bonus target + equity + benefits". That's included. Now ensure we didn't inadvertently include any boilerplate like "Google is proud to be an equal opportunity workplace..." We removed. Now final HTML:

        The application window will be open until at least November 9, 2026. This opportunity will remain online based on business needs which may be before or after the specified date. Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Chicago, IL, USA; Boulder, CO, USA; Austin, TX, USA; Atlanta, GA, USA.

        About the role

        Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions, and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology to help our customers solve their most critical business problems. In this role as Customer Office Lead, you will support the AI Infrastructure leadership team in driving program execution and operational expertise across top-priority accounts. You will serve as the primary operational coordinator managing engagement workflows, briefing preparation, cross-functional tracking, and status reporting required to execute non-standard customer partnerships and senior executive reviews. The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

        Responsibilities

        • Coordinate the creation, review, and distribution of executive briefing documents, status reports, and presentation decks for leadership meetings and customer engagements.
        • Collaborate closely with Product, Engineering, Sales, Legal, and Strategic Pursuits teams to assess operational readiness, track deliverables, and maintain alignment across stakeholders.
        • Manage day-to-day coordination, logistics, meeting notes, and follow-up communications for C-level customer meetings, roundtables, and executive visits.
        • Define, build, and maintain lightweight operational processes for tracking agreement milestones, action items, and follow-ups across high-stakes customer pursuits and strategic initiatives.
        • Identify opportunities to streamline communication channels, standard operating procedures, and reporting frameworks across the Customer Office, the AI Infra Specialist team and key cross functional stakeholders.

        Requirements

        • Bachelor's degree or equivalent practical experience.
        • 10 years of experience in program management, project management, business operations, or partner management within an enterprise technology environment.
        • Experience working with leadership and cross-functional teams to deliver executive-level communications and briefing materials.

        Qualifications

        • Experience working within cloud infrastructure, enterprise software, or complex B2B strategic partnership models.
        • Exceptional written and verbal communication skills with the ability to synthesize technical and business topics into clear executive