AI Experience Engineer

NTT DATA is seeking a professional to join our team in Charlotte, North Carolina (US-NC), United States. This role involves developing and operating AI-enabled portal experiences, agents, workflows, and reusable application components using Agent Marketplace components, approved models, MCPs, and enterprise platform services. The focus is on building production-ready GenAI and Agentic AI experiences for business users and technology teams.

About the role

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. As a trusted global innovator of business and technology services, we serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize, and transform for long-term success.

Responsibilities

• Design, build, test, and support LLM-powered applications, RAG workflows, agents, and enterprise AI experiences.
• Utilize Software Development Kit, marketplace components, approved tools, MCPs, model routing, guardrails, and observability capabilities.
• Develop reusable components, workflows, prompts, APIs, connectors, and integration patterns.
• Collaborate with Product Owners, UX, platform engineers, and stakeholders to translate requirements into working AI experiences.
• Implement CI/CD, testing, monitoring, troubleshooting, and production support practices.
• Follow enterprise security, governance, Responsible AI, and production readiness standards.
• Contribute to documentation, demos, knowledge transfer, and reusable delivery patterns.

Requirements

• 5 to 8 years of software engineering or AI application development experience.
• 5 years of strong hands-on Python development experience.
• 5 years of experience building LLM applications, RAG solutions, API-based applications, workflow automations, or cloud-native applications.
• 5 years of experience with Git, CI/CD, containers, automated testing, and production troubleshooting.
• Understanding of prompt engineering, vector search, agentic workflows, and enterprise integration patterns.

Skills

• Python, LLM frameworks, prompt engineering, RAG, Agentic AI, REST APIs, vector search, Git, CI/CD, containers, Kubernetes, and production support.
• Working knowledge of LangChain, LangGraph, Google ADK, MCP concepts, or similar agent development frameworks.
• Understanding of guardrails, observability, evaluation signals, and model routing concepts.

Preferred Qualifications

• Experience with enterprise AI platforms, internal developer platforms, cloud-native development, or regulated enterprise environments.
• Experience with multi-agent architectures, marketplace components, reusable tools, or SDK-based AI development.
• Banking or financial services experience.

Expected Outcomes

• Production-ready Agentic AI applications and reusable components.
• Reliable RAG and agent workflows integrated with enterprise systems.
• Improved adoption of SDK, Marketplace, and platform patterns.

Benefits

• Medical, dental, and vision insurance.
• Flexible spending or health savings account.
• AD&D insurance and employee assistance.
• 401k program.
• Additional voluntary or legally-required benefits.

Pay

The starting pay range for this role is $81/hr. on W2. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.