AI Evaluation Engineer (QA)

About the role

As a QA / AI Evaluation Engineer, you will join a highly motivated and experienced team in a forward-leaning role that proves the platform actually improves answer quality. You will run evaluations at scale — from small human-UAT batches up to millions of automated evals — statistically measure factual grounding and accuracy lift, and build the metrics framework that shows how much better our answers get over time. We are looking for people who can bring a strong, solution-focused mindset and contribute to quality standards, best practices, and get things done.

Responsibilities

• Run evals at scale across large question sets, from small human-UAT batches up to hundreds of thousands or millions of automated evaluations.
• Statistically measure factual grounding and accuracy lift (before/after), not just human A/B testing.
• Build a metrics framework showing quality improvement (e.g., “answer is X% supported by source content / Y% better”).
• Design load and quality tests as the corpus scales.
• Define and maintain test plans, test cases, and quality gates.
• Automate regression and evaluation suites; integrate them into CI/CD.
• Report quality metrics clearly to technical and non-technical stakeholders.
• Collaborate with engineering to reproduce, triage, and verify fixes.
• Continuously improve QA processes and coverage.

Requirements

• Bachelor’s Degree in a technical field or equivalent experience.
• 4+ years in QA / test engineering, with exposure to data/ML systems.
• Strong Python and data-science techniques for measuring factual grounding and answer quality.
• Experience with LLM evaluation frameworks and statistical analysis.
• Ability to build automated, large-scale eval harnesses plus lighter human-in-the-loop A/B tests.
• Comfort working across multiple LLM providers’ outputs.
• Test automation frameworks and scripting.
• Detail-oriented, with strong analytical and communication skills.

Who You Are

• You think about how to scale, automate, and operate, not just how to build a solution to an immediate problem.
• You understand lean thinking.
• You set high standards for code quality, performance/scalability, and security and seek continuous improvement.
• You have solid analytical, problem-solving, and decision-making skills.
• You have a customer-first mindset and a devotion to customer service.
• You engage and build positive internal and external client relationships while managing multiple initiatives, often with competing priorities.
• You have strong self-initiative, passion, interpersonal, oral and written communication, and collaboration skills with the ability to work, influence, and make an impact in a cross-functional environment with all levels of the organization.
• You are responsive and thrive in a fast-paced, diverse, high-performance environment with rapidly changing business needs.
• You actively seek out things outside your comfort zone with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
• You have prior experience in consulting.
• Prior experience and connections in the Life Sciences industry is preferred.