AI Engineering Associate

About the role

Dext Capital is a national, innovative financial services company headquartered in the Portland Metro area, recognized as one of the top 5 fastest‑growing companies in the Greater Northwest and a best place to work for the last three years. The AI Engineer – End User will report to the Chief Innovation Officer as a member of the IT team, owning Dext’s day‑to‑day AI enablement program. This role works closely with departments across the corporate team — Credit, Collections, Accounting, Marketing, Legal, and HR — to identify manual, repetitive, or routinized processes and turn them into AI‑driven workflows, while collaborating with the technology team to develop, test, and support AI tools and applications.

Responsibilities

• Work with departments such as Credit, Collections, Accounting, Marketing, Legal, and HR to understand their manual processes and find opportunities for AI automation.
• Turn business processes into working AI automations and help build a pipeline of future use cases with department leaders.
• Help design, build, and maintain reusable Claude Skills, Connections, and Plugins that departments can use directly, working alongside internal teams and leadership.
• Connect AI workflows to Salesforce using tools such as Agentforce and the Salesforce plugin and skills for Claude.
• Lead AI use cases from gathering requirements and building pilots to tracking results and supporting rollout.
• Track results such as time saved, accuracy, and throughput for each AI tool in use.
• Partner with IT and Compliance to make sure AI tools meet Dext’s data security and customer privacy standards, and help keep an inventory of AI tools in use.
• Train employees on new AI tools and create simple guides and documentation for workflows.
• Provide ongoing support and improvements as department needs change.
• Stay current on new Claude and AI capabilities and share ideas for how they can help Dext.

Requirements

• Bachelor’s degree in Computer Science, Data Science, Information Systems, Engineering, Business Analytics, or a related field.
• Experience with AI, either practical or academic — for example, coursework, capstone or research projects, internships, or personal projects building with large language models, prompt engineering, or AI‑driven automation.
• Foundational understanding of AI/LLM capabilities, limitations, and appropriate use cases.
• Familiarity with, or a strong interest in learning, Claude (Cowork, Skills, Connections, and Plugins), Salesforce, or comparable AI and business platforms.
• Awareness of the importance of data security and customer privacy when working with AI tools.
• Strong communication skills; comfortable working with non‑technical staff to understand how they work and where AI can help.

Skills and Characteristics

• Practical problem‑solver — motivated to learn by doing and to see AI tools make a real difference for the teams they support.
• Comfortable working independently across multiple departments with differing priorities and technical maturity.
• Security‑ and privacy‑minded by default, especially with customer and financial data.
• Clear communicator who can make AI concepts accessible to non‑technical staff.
• Curious and continuously learning — tracks new AI capabilities and evaluates their fit for Dext.
• Preferred: Some familiarity with finance, banking, or financial institutions.
• Preferred: Exposure to business systems such as Salesforce, Microsoft 365/SharePoint, or Azure.

Benefits

Dext offers strong benefits, an exceptional culture, and countless opportunities for growth and advancement.

Pay

The pay range for this role is $42,000 – $55,000 USD per year.