AI Engineer - Inperson Interview in Alpharetta GA - Locals Only

Key Responsibilities

• Build and enhance AI-assisted operational tools such as guided intake, knowledge-grounded Q&A, case/ticket summarization, and runbook execution support.
• Implement agentic workflows with clear guardrails: input validation, policy-aware prompting, approval steps, fallbacks, and safe failure modes.
• Integrate AI capabilities with internal services and data sources through approved APIs; collaborate with platform teams to onboard integrations.
• Create and maintain automated evaluations (quality, groundedness, safety), plus telemetry for monitoring performance, cost, and reliability.
• Contribute to code reviews, unit/integration tests, CI/CD, and operational readiness (documentation, alerts, runbooks).
• Partner with operations SMEs, product owners, risk, and security to refine requirements and ensure compliant delivery.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• 2+ years of software engineering experience building production services or applications.
• Demonstrated experience implementing LLM-powered features (prompting, tool/function calling, RAG, agent/workflow orchestration).
• Proficiency in at least one of: Python, Java, or TypeScript; ability to work with REST APIs and event-driven patterns.
• Strong engineering fundamentals: data structures, debugging, testing, and secure coding practices.
• Experience handling sensitive data responsibly and applying least-privilege access and secure SDLC practices.

Preferred Qualifications

• Experience supporting operational workflows (service management, onboarding operations, incident/change processes).
• Familiarity with search/retrieval systems, ranking, and content chunking/embedding strategies.
• Experience with observability (logs/metrics/traces) and operational support for production services.
• Knowledge of Responsible AI practices (privacy, bias, safety, transparency) and implementing human-in-the-loop controls.
• Experience working in regulated environments (financial services a plus).