AI Engineer, Global Quality
About the role
Position Summary The AI Engineer, Global Quality, supports the development, implementation, and governance of AI solutions across the Global Quality organization. This role identifies opportunities to leverage AI to enhance quality processes, operational efficiency, compliance, decision-making, and employee productivity. Partnering with Quality, Operations, IT, Digital, and business teams, the AI Engineer designs and deploys AI-enabled solutions, including conversational AI, chatbots, and workflow automation tools. The role also represents Global Quality on AI and data governance committees, helping shape AI strategy, governance, risk management, validation, and adoption. Success in this position requires a strong understanding of AI, business processes, data analysis, and change management, with the ability to translate business needs into practical and scalable AI solutions. Location: Flexible/Hybrid (Global collaboration required). Travel: Up to 10-15% as required for business needs and cross-functional initiatives. Drug Screen: Required.
Responsibilities
- Act as AI champion for Global Quality team by identifying and evaluating opportunities to leverage AI within Global Quality processes and systems.
- Partner with Quality leaders and subject matter experts to define AI use cases that drive business value.
- Create a Global Quality AI roadmap in alignment with global quality strategy.
- Monitor emerging AI technologies and recommend practical applications for Quality operations.
- Design, build, test, and deploy AI-powered solutions, including: chatbots and virtual assistants; knowledge management tools; document search and retrieval solutions; workflow automation applications; predictive analytics and reporting tools.
- Collaborate with IT and Digital teams and data analysts to integrate AI solutions with existing systems and processes.
- Serve as the Global Quality representative on the Company's AI Steering Committee.
- Contribute to AI governance, standards, best practices, and strategic initiatives.
- Communicate Global Quality