AI Developer - Information Technology

About the role

The AI Developer will design, build, and maintain AI agents, copilots, and intelligent automation solutions that enhance clinical, operational, and patient-facing workflows at Smile Doctors. Reporting to the AI & Automation Solution Architect and the Project Management Office (PMO), this role translates solution designs into production-ready tools through coding, integration, and prompt logic.

Responsibilities

• Design and develop AI agents and copilots using Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, and other LLM-based platforms
• Tune prompts, RAG pipelines, knowledge grounding, and tool/function integrations for production AI assistants
• Create automation flows in Power Automate to support AI-enabled workflows
• Write clean, maintainable code in Python, C#, or PowerShell for data processing, orchestration, and AI logic
• Integrate AI solutions with internal systems including EHR/PMS platforms, Microsoft 365, SharePoint, Dataverse, and internal APIs
• Build and maintain reusable components, connectors, and integration patterns
• Develop unit tests, evaluation harnesses, and quality checks for model and prompt performance
• Deploy solutions through approved CI/CD and release processes
• Monitor running agents and automations; troubleshoot accuracy, latency, and cost issues
• Tune prompts, retrieval, and model selection to improve quality and reduce token spend
• Maintain documentation for solutions, prompts, data sources, and operating runbooks
• Partner with the AI & Automation Solution Architect, PMO, and business stakeholders to translate requirements into working solutions
• Follow established standards for development, testing, security, and deployment
• Apply responsible AI practices, including PII/PHI handling, content filtering, human-in-the-loop where appropriate, and audit logging
• Contribute to AI literacy by sharing patterns, demos, and reusable assets with the broader IT team

Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field
• Three (3) years of software development experience, preferably in healthcare or other regulated industries
• One (1) year of experience building AI/LLM-based applications (agents, copilots, RAG, or fine-tuning)
• Experience deploying production solutions on Azure or comparable cloud platforms
• Working knowledge of Python and/or C#
• Working knowledge of Microsoft Copilot Studio, Azure AI Foundry, Azure OpenAI, or comparable LLM platforms such as OpenAI, Anthropic, or Google
• Experience with prompt engineering, including grounding techniques, RAG pipelines, and vector stores
• Experience with Power Platform (Power Automate, Power Apps, Dataverse) and/or RPA tools such as UiPath, Automation Anywhere, or Blue Prism
• Familiarity with TypeScript or JavaScript
• Familiarity with DevOps practices including Git, CI/CD, environments, and automated testing
• Solid understanding of APIs, microservices, authentication (OAuth/Entra ID), and integration frameworks
• Solid understanding of data privacy, security, and responsible AI principles, with the ability to apply them to HIPAA-compliant processes and solutions

Qualifications

• Strong problem-solving skills
• Ability to work independently and across business and technical teams

Skills

• Python
• C#
• Microsoft Copilot Studio
• Azure AI Foundry
• Azure OpenAI
• Power Platform (Power Automate, Power Apps, Dataverse)
• RPA tools (UiPath, Automation Anywhere, Blue Prism)
• TypeScript or JavaScript
• DevOps practices (Git, CI/CD, environments, automated testing)

Benefits

• Competitive salary
• Medical, dental, vision, and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

Competitive salary based on experience and qualifications

Schedule

Full-time position