AI & DATA Senior Manager - Platform Engineering Lead

This regular, full-time role is onsite and office-centric (5 days a week) at a Truist core location, working 1st shift. English fluency is required. Truist will not sponsor work visas or provide immigration-related support for this position.

About the role

Implements and contributes to short-term tactical and operational plans while leading the development and deployment of AI models and data architectures to improve business processes and system performance. Manages a small to mid-sized team, enforces governance standards, drives continuous improvement and innovation, and collaborates cross-functionally to apply AI and analytics for actionable business insights.

Responsibilities

• Implements and may help establish key elements of short-term (less than 1 year) tactical and operational plans with significant contribution towards the achievement of results for the job area.
• Leads the development and deployment of AI models and data architectures to enhance business processes and system performance.
• Collaborates with cross-functional teams to integrate AI solutions into business applications and workflows.
• Conducts experiments and assesses AI initiative performance to drive continuous improvement.
• Supports innovation efforts by contributing to intellectual property and advancing AI capabilities.
• Manages a small to mid-sized AI and data team consisting of lower-level management as well as experienced individual contributors.
• Develops and enforces AI and data governance standards aligned with organizational objectives and compliance requirements.
• Coaches and mentors teammates to build AI expertise and foster a data-driven culture.
• Makes moderate to significant improvements of AI and data processes and systems.
• Collaborates with stakeholders to identify real-world problems and apply AI and analytics for actionable insights.

Requirements

• Bachelor's degree in Computer Science, Data Science, AI, Software Engineering, a related field, or equivalent education, training, and work-related experience.
• Minimum of 7 years of professional experience in AI and data.
• Experience managing teams and delivering AI and data-driven solutions.
• Strong knowledge of AI models, data architectures, and analytics methodologies.

Preferred Qualifications

• Advanced degree in a relevant technical or business discipline.
• Experience in the financial services industry.
• Familiarity with regulatory compliance and data governance frameworks.
• Knowledge of emerging trends in AI and data.
• Demonstrated expertise architecting and delivering production-grade AI/ML and agentic AI solutions using platforms such as Amazon SageMaker, AWS Bedrock and AgentCore, and Azure OpenAI.

Benefits

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position.

• Medical, dental, vision, life insurance, disability, accidental death and dismemberment
• Tax-preferred savings accounts and a 401k plan
• No less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during the first year of employment
• 10 sick days (prorated) and paid holidays

Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Schedule

1st shift (United States of America), onsite office-centric (5 days a week) at a Truist core location.