Jobs · Engineering

AI Conversation Engineer

Nebulai · United States · 4 days ago
RemoteRemoteEngineeringContract
Help companies turn AI chat and voice assistants into products customers actually like using. Through Nebulai's marketplace, you join teams running conversational AI in production: customer support bots, internal help desks, voice agents, and in-app assistants. You tune prompts and conversation design, wire assistants into CRMs, ticketing, and knowledge bases, review real conversations to find where users get stuck, and set up the monitoring that tells a team when quality slips. You'll be a strong fit if you:Have built or improved a chat or voice assistant that real customers useCan read conversation logs and turn what you find into concrete fixesHave measured assistant quality with metrics like resolution rate, escalation rate, or CSATExplain tradeoffs clearly to product, support, and engineering teamsBonus if you've worked in healthcare, finance, or other regulated industries, or across on-prem and multi-cloud stacks without favoring a vendor. Contract AI conversation work via Nebulai. Apply at https://nebulai.app

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