AI Change Enablement & Communication Lead

What if you could redefine what’s possible?

As the AI Change Enablement & Communication Lead

Your Impact

You will drive adoption of AI capabilities by designing and executing targeted change enablement and communications strategies that address behaviors, barriers, and “why it matters” messaging.

Your Role

• Develop and execute the AI change and communications plan in conjunction with the Team Leader (audiences, behaviors, barriers, interventions).
• Own internal communications including campaigns, announcements, leader toolkits, and recurring updates.
• Produce executive-ready readouts (what changed, why it matters, impact, next actions).
• Translate AI capabilities into clear “why it matters” messaging and practical examples.
• Collect frontline feedback, amplify success stories, reinforce safe-use behaviors, and measure engagement to continuously improve.

Who You Are

• Required Qualifications:
• 7+ years of experience in change management, internal communications, transformation enablement, or digital adoption (experience supporting technology or AI rollouts is a strong asset).
• Proven ability to design and execute change plans (audiences, desired behaviors, barriers, interventions) that translate strategy into practical adoption outcomes.
• Exceptional writing and storytelling skills, with experience creating multi-channel internal campaigns, announcements, leader toolkits, FAQs, and enablement content.
• Comfort operating at the executive level—able to synthesize complex inputs into clear, decision-ready updates on impact, risks, and next steps.
• Strong stakeholder management skills; able to partner effectively with Product/Engineering, Data/IT, HR/L&D, Communications, Legal, Risk, and business leaders to drive alignment.
• Data-informed approach to adoption: experience defining KPIs, running pulse checks, gathering frontline feedback, and iterating enablement and communications based on insights.
• AI fluency with the ability to translate capabilities, limitations, and use cases into practical guidance; committed to reinforcing responsible AI and safe-use behaviors (privacy, confidentiality, security, and governance).
• Confident facilitator—able to lead workshops across a distributed organization.
• Able to effectively navigate and collaborate within a large, complex organization, engaging multiple stakeholders across functions and regions.
• Bachelor’s degree in Communications, Business, HR/Organizational Development, Marketing, or a related field (or equivalent experience).
• Preferred Qualifications:
• Prosci/ADKAR, CCMP, PMP, or similar credentials are considered an asset.

WSP Benefits

• Comprehensive suite of benefits focused on health and financial stability throughout the career.
• Coverage related to medical, dental, vision, disability, and life.
• Retirement savings.
• Paid sick leave.
• Paid vacation (or other personal time).
• Paid parental leave.
• Paid time off for purposes of bereavement, voting, and/or attendance at naturalization proceedings.

Pay

• Expected Salary (all locations): $106,100.00 - $189,000.00
• Expected Salary (Colorado only): $106,100.00 - $177,300.00

About WSP

ABOUT US
WSP USA is the U.S. operating company of WSP, one of the world's leading engineering and professional services firms. Dedicated to serving local communities, we are engineers, planners, technical experts, strategic advisors and construction management professionals. WSP USA designs lasting solutions in the buildings, transportation, energy, water and environment markets. With more than 15,000 employees in over 300 offices across the U.S., we partner with our clients to help communities prosper. www.wsp.com

About WSP USA

WSP USA provides a flexible and agile workplace model while meeting client needs. Employees are also afforded a comprehensive suite of benefits including medical, dental, vision, disability, life, and retirement savings focused on providing health and financial stability throughout the employee’s career. At WSP, we want to give our employees the challenges they seek to grow their careers and knowledge base. Your daily contributions to your team will be essential in meeting client objectives, goals and challenges.

Notice To Third Party Agencies

We do not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.