AI Automation Engineer
SupportFinity™ · Boston, MA · 3 wk ago
HybridFull-time
About the role
WilmerHale is seeking an AI Automation Engineer to lead the design, implementation, and maintenance of automated and AI-based solutions to improve legal workflows. You will collaborate with practice and business stakeholders to drive innovation, enhance operational efficiency, and spearhead projects that leverage the Microsoft Studio ecosystem.
- Power Automate
- Microsoft Copilot Studio
- SharePoint
- PowerApps
- Workflow Automation
- PowerBI
- Artificial Intelligence
- Process Improvement
Responsibilities
- Engage with stakeholders to identify process improvement opportunities and gather requirements.
- Review, analyze, and model business processes and information flows to identify inefficiencies.
- Design and implement automated solutions using the Microsoft Studio ecosystem (Copilot Studio, Power Automate, PowerApps, SharePoint, PowerBI).
- Define and deliver processes to ensure service levels align with customer experience expectations.
- Integrate automation solutions with existing software systems and databases.
- Provide technical oversight and code reviews for junior team members.
- Document process change requirements ensuring consistent, high-quality output.
- Facilitate cross-functional collaboration to align initiatives with firm goals.
Qualifications
- 3-5 years of application design, development, and support experience.
- Strong technical background in workflow automation and process improvement methodologies.
- Proficiency with Microsoft O365, Microsoft Copilot Studio, Power Automate, PowerApps, SharePoint, and PowerBI.
- Knowledge of machine learning and artificial intelligence concepts.
- Bachelor’s degree preferred.
- Law firm experience is strongly preferred.
- Strong analytical, planning, and time management skills.
- Effective interpersonal, verbal, and written communication skills.