AI Architect

Role Description

Who We Are
Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world. UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

Opportunity

Technical Vision & Practice Strategy
Define Technical Direction: Set the architectural vision for agentic AI, LLMs, and ecosystem solutions across the Workday practice.
Integrate Ecosystem Solutions: Lead the architecture strategy for combining Workday-native tools (Illuminate, Extend, Agent System of Record) and partner solutions (e.g., Paradox, Evisort, Sana) across complex client environments.
Build AI Governance: Define governance, risk, and compliance frameworks to help client HR and Finance leaders safely adopt and scale Workday AI.
Productize Service Offerings: Partner with practice leaders to translate emerging AI patterns into repeatable consulting assets, accelerators, and deployment services.

Client Assessments & Hands-On Configuration
Lead AI Readiness Assessments: Evaluate client and internal Workday environments across configuration, data structure, and business process readiness.
Configure Workday-Native AI: Hands-on configuration of Workday-native AI and agentic capabilities within client engagements.
Translate Insights to Strategy: Convert assessment findings and hands-on configuration work into actionable, prioritized transformation roadmaps for clients.

Solution Architecture & Go-To-Market
Drive GTM Technical Architecture: Partner with sales and practice leaders to architect AI components for client proposals, executive strategy sessions, and live demonstrations.
Build Practice Accelerators: Design and build AI-driven assets and accelerators that differentiate our Workday deployment and optimization services.

AI Delivery Tooling & Practice Acceleration
Automate Consulting Workflows: Design and deploy AI-enabled delivery tooling to automate repetitive consulting tasks, data migration, integration development, testing, and tenant audits.
Embed AI in Practice Workflows: Work directly with functional and technical leads to embed AI directly into active delivery workflows.
Establish Architecture Standards: Define technical standards, reference architectures, reusable prompt/integration patterns, and responsible AI guardrails for the practice.

What You Need

• 8+ Years in the Workday Ecosystem: Deep experience in Workday technical and functional architecture across HCM, Payroll, Time & Absence, and/or Finance.
• Consulting & Professional Services Background: Proven track record in client delivery, solution architecture, and collaborating across multidisciplinary teams.
• Hands-On Workday Configuration: Demonstrated ability to configure Workday directly.
• Applied Agentic & LLM Knowledge: Strong understanding of agentic system patterns—tool use, retrieval-augmented generation (RAG), context management, memory, and guardrails—applied to enterprise data.
• Production Deployment Track Record: Experience taking AI/automation tools or complex Workday integrations from initial prototype through to production deployment and maintenance.
• Assessment & Roadmap Capability: Experience conducting process or technical assessments and translating findings into executive-ready recommendations.

Preferred Background

• Experience or strong familiarity with Workday's evolving AI capabilities and partner ecosystem.
• Background as an AI/ML engineer or data scientist, or close partnership with those functions.

Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines.
• Benefits offerings vary in Puerto Rico.

What We Believe

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.