AI and Business Process Strategic Portfolio Integrator

About the role

The Strategic Portfolio Integrator serves as the connective layer across the CRO AI and Business Process Transformation portfolio. This role ensures that technology and AI-related requests from the Chief Revenue Officer (CRO) are understood, prioritized, sequenced, and tracked through delivery. The Integrator acts as the single point of contact for CRO technology and AI-related requests, translating raw asks into clear scope, and advises on where the team should focus next.

Responsibilities

• Serve as single point of contact for CRO technology and AI-related requests, quickly understanding intent at a high level and translating it into clear, actionable scope
• Stitch together the broader portfolio of technology and AI support requests into a coherent, prioritized view
• Support curation of business cases with defensible ROI tied to cost reduction, cost avoidance, or revenue growth, grounded in methodology rather than assumption
• Tie portfolio priorities back to GTM strategy, ensuring the work being resourced is the work that matters most
• Support process optimization work directly where extra capacity is needed across the team
• Recommend how incoming requests should be triaged, whether through AI optimization, process optimization, or tool optimization, and help focus the portfolio on the highest-value requests
• Track all CRO requests across the prioritization and delivery pipeline, and communicate status clearly to executives and senior stakeholders
• Act as strategic advisor to the Senior Director of GTM AI Transformation and Director of Business Process Excellence on sequencing and prioritization
• Keep delivery on track and at pace across teams, surfacing risks and unblocking dependencies before they stall progress

Qualifications

• Experience in GTM Ops or RevOps, with working knowledge of end-to-end CRO processes across marketing, sales, technical sales, customer success, and partner organizations
• Familiarity with process optimization frameworks and a rigorous approach to business case development
• Comfort operating in a complex, highly matrixed environment with competing stakeholder priorities and urgent, high-visibility requests
• Strong executive communication skills, with the ability to translate portfolio status into clear, confident updates for senior leaders
• A bias toward pace and follow-through, able to keep multiple workstreams moving without losing sight of strategic intent