AI Advisory Senior Consultant

Description AI Advisory Senior Consultant Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. That means you’ll be able to thrive in an organization with a team that supports you and welcomes everyone’s ideas – whether a partner, consultant, or analyst. So get ready to kickstart your career with a team that’s connected – connected by freedom. Position Overview The AI Advisory Senior Consultant is a strategic technical leader responsible for designing, developing, and deploying custom AI-enabled solutions that accelerate training content development and enhance digital adoption capabilities. This role combines hands-on technical development with client-facing engagement leadership, owning the delivery of training technology implementations including WalkMe deployments and custom AI-enabled solutions. The position bridges advanced technical expertise with consulting acumen to deliver innovative internal tools and go-to-market solutions that drive measurable business value for clients and the organization. Responsibilities Engagement Leadership & Delivery Lead and manage training technology engagements from discovery through implementation and hypercareOwn the delivery of WalkMe implementations, including requirements gathering, solution design, configuration, testing, and deploymentServe as primary technical point of contact for clients during training technology and AI solution deploymentsManage engagement workstreams, timelines, resources, and deliverables to ensure successful project outcomesLead change management and adoption activities for implemented solutionsConduct training and knowledge transfer sessions for client teams on deployed technologiesProvide post-implementation support and optimization recommendations AI Solution Development Design and develop custom AI-enabled applications and tools to accelerate training content creation, curation, and deliveryBuild intelligent automation solutions that enhance the efficiency and effectiveness of training content development workflowsCreate proof-of-concepts and production-ready solutions that leverage generative AI, machine learning, and natural language processingDevelop APIs and integration layers to connect AI capabilities with existing training platforms and systems Digital Adoption Platform Integration Lead technical implementation and customization of WalkMe Digital Adoption Platform solutionsDevelop custom JavaScript-based WalkMe integrations, widgets, and automation scriptsDesign and implement intelligent user guidance solutions that leverage AI to personalize digital adoption experiencesCreate technical frameworks that enable scalable deployment of DAP solutions across multiple applications and platforms Technical Leadership & Innovation Serve as technical advisor to TaaS leadership on emerging AI technologies and their applications to training solutionsEvaluate and recommend new technologies, tools, and platforms that can enhance service delivery capabilitiesEstablish technical standards, best practices, and development methodologies for AI solution developmentStay current with AI/ML advancements and identify opportunities to apply cutting-edge technologies to training challenges Go-to-Market Solution Development Partner with business development and delivery teams to design AI-enabled solutions that address market opportunitiesDevelop scalable, reusable solution components that can be deployed across multiple client engagementsCreate technical documentation, architecture diagrams, and solution blueprints for go-to-market offeringsSupport sales cycles with technical expertise, demonstrations, and proof-of-concept development Client Engagement & Consulting Lead technical discovery sessions with clients to understand requirements and design appropriate solutionsProvide expert consulting on AI strategy, digital adoption best practices, and training technology optimizationTranslate complex technical concepts into business value propositions for non-technical stakeholdersMentor and guide client technical teams on implementation and adoption of developed solutions Technical Skills Strong proficiency in JavaScript/TypeScript for web-based application developmentExperience with modern web technologies (HTML5, CSS3, REST APIs, JSON)Hands-on experience with AI/ML technologies, including integration with LLM APIs (OpenAI, Anthropic, etc.)Familiarity with cloud platforms (AWS, Azure, or GCP) and serverless architecturesExperience with version control systems (Git) and CI/CD practicesUnderstanding of API development and integration patterns Required Skillsets This is a remote role based in the US5+ years of experience in technical consulting, solution architecture, or software developmentProven track record of leading and delivering enterprise technology implementations from end-to-endExperience managing client engagements with responsibility for scope, budget, timeline, and qualityHands-on experience implementing Digital Adoption Platforms (WalkMe preferred) or similar technologiesDemonstrated success delivering custom technical solutions in enterprise environmentsBackground in learning technologies, training systems, or educational technology strongly preferredExperience building and deploying AI-enabled solutions in production environmentsDemonstrated ability to translate business requirements into technical solutions and lead their implementationExperience with prompt engineering and fine-tuning large language modelsKnowledge of instructional design principles and learning scienceFamiliarity with learning management systems (LMS) and learning experience platforms (LXP)Experience with Python or other programming languagesBackground in rapid prototyping and agile development methodologiesUnderstanding of accessibility standards (WCAG) and inclusive design principlesProfessional certifications in relevant technologies (AWS, Azure, specific platforms) Education Bachelor of Arts or Science degree in a technical or scientific fieldMBA or another advanced degree (s) desirable At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be. The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.