AI & Advanced Analytics

About the role

Delivers AI (including GenAI), data science, and advanced analytics solutions that support enterprise risk priorities. Translates business needs into analytically sound use cases, prepares data, builds models, and supports deployment to improve outcomes and operational efficiency. Partners with data, technology, and business teams and works within established governance and data management standards.

Responsibilities

• Build models and analytical solutions; assist with feature engineering, validation, and performance monitoring.
• Contribute to AI and advanced analytics use cases aligned to ERM and line-of-business objectives.
• Prepare and curate datasets; align to enterprise data strategy and standards for BI, data management, and analytics.
• Apply AI and data governance policies; document assumptions, controls, and lineage to ensure integrity, security, and compliance.
• Translate findings into insights; present results and recommendations to partners and stakeholders.
• Stay current with AI and GenAI trends and tools; suggest enhancements to internal solution delivery.

Requirements

• Bachelor’s Degree and 4 years of experience in data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery.
• OR High School Diploma or GED and 8 years of experience in data management, information technology, financial services, enterprise risk management, or related disciplines with hands-on AI/advanced analytics delivery.
• Strategic planning experience in technology infrastructure management.
• Understanding of data warehousing, transformation, and ETL processes.
• Knowledge of database platforms, architectures, and application designs.
• Experience delivering AI, GenAI, and advanced analytics solutions.

Preferred Qualifications

• Advanced degree in a related field.
• Certification or equivalent experience in change management, organizational development, communications, learning, or a related field.
• Knowledge of change management methodologies (e.g., Prosci ADKAR or similar frameworks).
• Experience supporting organizational change, technology adoption, or employee engagement initiatives, ideally within a consulting or enterprise environment.
• Demonstrated ability to translate complex technical concepts into business-friendly communications, training, and enablement materials.
• Experience creating and delivering robust training programs.
• Experience measuring adoption, engagement, and business outcomes associated with technology implementations.

Pay

If hired in NY, the base pay for this position is generally between $143,000 and $190,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits

Benefits are an integral part of total rewards, and First Citizens Bank is committed to providing a competitive, thoughtfully designed, and quality benefits program. More information can be found at https://jobs.firstcitizens.com/benefits.