AI & Adoption Coach

About the role

The AI & Adoption Coach at Vivie supports teams in adopting, integrating, and effectively utilizing AI-enabled tools, digital workflows, and operational improvements. This role partners closely with operational teams to enhance productivity, streamline workflows, and foster a culture of continuous improvement.

Responsibilities

• AI & Digital Adoption Support adoption and practical use of AI-enabled tools, workflows, and digital solutions across teams.
• Coach team members on productivity, efficiency, and effective use of organizational technologies.
• Identify opportunities to simplify work, reduce manual effort, and improve team effectiveness.
• Reinforce practical, scalable, and responsible use of AI tools and digital workflows.
• Team Coaching & Operational Support Provide hands-on coaching and support to leaders and teams during implementation of new workflows, tools, and operational initiatives.
• Help teams improve workflow organization, prioritization, communication, and operational consistency.
• Serve as an approachable resource for operational problem-solving and workflow support.
• Organizational Adoption & Change Enablement Support operationalization of strategic initiatives, workflow improvements, and transformation efforts.
• Help teams adapt to organizational and new ways of working.
• Gather feedback, identify barriers to adoption, and communicate opportunities for improvement.
• Reinforce sustainable adoption practices and continuous improvement behaviors.
• Workflow Improvement & Productivity Observe workflows and identify opportunities to improve efficiency and reduce friction.
• Partner with teams to strengthen operational effectiveness and simplify processes.
• Support implementation of workflow improvements and productivity-focused practices.
• Promote scalable and repeatable operational habits across teams.
• Collaboration & Cross-Functional Partnership Support alignment between organizational initiatives and frontline implementation.
• Contribute to a culture of innovation, adaptability, learning, and operational excellence.

Requirements

• Bachelor's degree required; advanced degree in business, leadership, or related field.
• Healthcare, senior living, hospitality, or service-based experience preferred.
• Experience supporting operational improvement, workflow adoption, technology adoption, coaching, training, or organizational support initiatives.
• Strong communication, facilitation, and relationship-building skills.
• Ability to simplify complex concepts and support practical implementation.
• Experience with productivity tools, digital workflows, AI tools, or operational systems preferred.
• Strong organizational, problem-solving, and adaptability skills.
• Ability to pass state mandated background checks.

Qualifications

• Physical capability to perform all essential job functions.
• Ability to read, write, and speak English to ensure effective communication with team members, residents, and community partners.

Skills

• Strong communication, facilitation, and relationship-building skills.
• Ability to simplify complex concepts and support practical implementation.
• Experience with productivity tools, digital workflows, AI tools, or operational systems.
• Strong organizational, problem-solving, and adaptability skills.

Benefits

• Competitive pay with employer-matched retirement and pay-on-demand.
• Comprehensive health and wellbeing benefits.
• Generous PTO and paid holidays.
• Career growth with scholarships, training, and professional development.
• Work-life benefits and modern technology that make your day easier.

Pay

$31.00/hr. to $36.00/hr. (non-exempt), based on experience, qualifications, and location.

Schedule

Full-time | Monday – Friday | 8:00 a.m. to 4:30 p.m.