AGS EPI Service Business Unit – AGS Focal Director

Key Responsibilities

• Build, mentor, manageateam of product managers andproduct line managers to develop and execute a comprehensive service product roadmap andservicestrategyfor global customer installed base.
• Define and articulate clear product vision aligned to division goals based on market analysis and customer requirements. Communicates service product features and valueforinternal product release process as well asforexternal customers.
• Champion a customer-centric approach, gatheringcustomerfeedback, analyzing data, and translatingvoice of customer to market requirement documents (MRDs)
• Develop and maintain a comprehensiveserviceproduct roadmap, includingproductprioritization, timelines, and resource allocation.
• Leads team in the development of customer focused service strategy, financial forecasts, business case assessment and analytics for the service product portfolio.
• Oversees development and execution of customer cost of ownership roadmaps for sustainable business growth
• Drive team collaborationwithproduct team,engineering, marketing,operations,sales,field engineersand other teams to ensure seamless product launch, scaling, and field execution.

Desired Skills, Competencies & Experience

• Minimum 10 years of experiencein epitaxy. Demonstrated depth and/or breadth of expertise inepiproductdevelopment, improvement, and field support. Experience inoperation and business a plus
• Track record of launching and releasing complex products
• Demonstrated leadership ability to manage and motivate a team, and influence cross functional partners
• Market understanding – key inflections, competitive landscape, customer requirements
• Data driven decision making – proficient in use of data analysis to drive product strategy and customer engagement plans
• Excellent communication skills in conveying product value to both internal and external customers
• Drive sPDP release