Agile Coach

Role Overview

As a PDLC/Agile Coach, you will drive the adoption of the Product Development Lifecycle (PDLC) and an Agile mindset. You will utilize your knowledge of the PDLC, Agile delivery, and ALM tools to mentor and coach team members, Product Managers, and design/engineering leaders. You will help bring standard methodologies into the organization and partner with senior leadership to establish lean agile routines and product practices that transform the organization to run more efficiently and effectively at scale.

Key Responsibilities

• Review all PDLC documentation, including the framework deck, transition guidance, gate governance, glossary, and companion artifacts.
• Meet with key stakeholders such as the Product Ops lead, TPM leads, Product VPs, and representative PMs and Design Leads.
• Attend and support gate reviews, transitioning from a coach-led to an ops-led model over time.
• Provide one-on-one coaching to PMs on problem framing, gate readiness, brief writing, and post-launch review.
• Facilitate cross-functional sessions for Design, Engineering, GQA, Data, and other functions to clarify roles within the PDLC.
• Conduct structured knowledge transfer sessions with the Product Ops lead and TPM leads.
• Develop facilitation guides for PTD Ops and coaching guides for TPMs to ensure sustainable practices.
• Expand coaching support from pilot teams to the broader organization, addressing adoption patterns and friction points.

Required Qualifications

• Ability to lead productive meetings and workshops with diverse stakeholder groups.
• Clear and effective written and verbal communication skills, with the ability to tailor messages to different audiences and for one-on-one coaching.
• Comfort with ambiguity and the ability to shift priorities based on engagement dynamics.
• Strong collaboration skills and the ability to build relationships easily.
• Ability to break down problems, identify patterns, and develop approaches to solutions.
• Hands-on experience with agile methodologies (Scrum, Kanban, SAFe) and product management practices.
• Demonstrated ability to translate Agile principles into business language and facilitate workshops for multi-level audiences.
• Experience establishing Agile governance models in complex organizations.
• Familiarity and hands-on expertise with the Atlassian suite (JIRA, Confluence).
• A Bachelor’s or Master’s degree or equivalent experience.

Preferred Qualifications

• A strong coaching presence and experience with goal-setting.
• Familiarity with AI tools and their application in product development workflows.
• Relevant certifications such as ICAgile, Professional Scrum Master (PSM), SAFe Agilist, or Professional Product Owner (PSPO).
• Working knowledge of product operating models, value stream management, or lean portfolio management concepts.
• Familiarity with Figma, Miro, and MS Office.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans with optional financial protection layers.
• Employee Stock Purchase Program (ESPP) and 401(k) with company match after 12 months of tenure.
• Health Savings Account (HSA) available on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program, access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and other perks through associations including CompTIA and IIBA.
• Dedicated customer service team for Consultants to address benefits and resource questions.
• Access to a certified Career Coach.