Agentforce Technical Architect

About Slalom’s Enterprise Capability

The heart of Slalom’s Enterprise Capability is a bold ambition: to design and deliver intelligent, human-centered business applications that empower organizations to serve their customers with acceleration, agility, precision, and purpose. We partner with leading platforms—Salesforce, ServiceNow, Adobe, Anaplan, Workday, Contentful, Boomi, Workato and more—to build scalable, end-to-end solutions that unify data, streamline operations, and unlock actionable insights. Our work powers everything from smarter CRM experiences and next-gen commerce sites to resilient case management systems and optimized workforce planning.

But we're not just technologists—we’re strategic enablers. Whether helping a client modernize their infrastructure, integrate mission-critical functions, or activate AI-powered innovation, we connect strategy to execution in ways that drive measurable impact. Here, you’ll collaborate with curious, courageous people who believe in growth through experimentation, delivering value through partnerships, and building a future where technology works quietly in service of extraordinary outcomes.

Title

Enterprise Salesforce - Agentforce Technical Architect / Senior Developer

What You’ll Do

• Lead technical discovery and translate complex business requirements into scalable Agentforce solution architectures.
• Design, configure, develop, test, and deploy production-ready Agentforce solutions.
• Develop custom actions and extensions using Salesforce Flow, Apex, Lightning Web Components, APIs, and integration frameworks.
• Define architectures spanning Agentforce, Salesforce clouds, Data 360, enterprise data, integrations, security, and governance.
• Serve as a hands-on technical leader, balancing declarative capabilities with custom development where appropriate.
• Partner with functional, data, integration, security, and change teams to deliver cohesive client outcomes.
• Create proofs of concept and points of view that connect Salesforce AI with technologies such as AWS, Google Cloud, OpenAI, and Anthropic.
• Establish technical standards, reusable assets, implementation patterns, and development best practices.
• Conduct architecture and code reviews, identify delivery risks, and guide teams through complex technical decisions.
• Provide Agentforce thought leadership and enable Slalom teams through mentoring, training, and knowledge sharing.
• Support client presentations, solutioning, customer stories, and strategic pursuit activities.

What You’ll Bring

• Demonstrated hands-on experience implementing Agentforce solutions in client or enterprise environments.
• Deep Salesforce development experience, including Apex, Lightning Web Components, Flow, APIs, integrations, testing, and deployment practices.
• Strong understanding of Salesforce architecture, platform limits, security, sharing, data models, and multi-cloud solution patterns.
• Experience designing AI solutions using prompt engineering, grounding, retrieval-augmented generation, model orchestration, evaluation, and responsible AI controls.
• Working knowledge of Data 360 architecture and its role in grounding, setup and data retrieval inside of Agentforce projects; implementation experience or certification is a strong plus.
• Ability to translate business use cases into technical designs, delivery plans, and production-ready solutions.
• Track record of successfully delivering complex, enterprise-scale Salesforce programs.
• Ability to communicate complex technical concepts to executives, business stakeholders, architects, and developers.
• Strong technical leadership, problem-solving, organization, and client-facing consulting skills.
• PREFERRED: Salesforce architecture credentials such as Salesforce Certified Application Architect, Salesforce Certified System Architect, Salesforce Certified Technical Architect, or relevant domain architect certifications, including Platform Data Architect, Platform Integration Architect, Platform Sharing and Visibility Architect, and Platform Development Lifecycle and Deployment Architect.
• NICE TO HAVE: Experience with OpenAI, AWS Bedrock, Google Vertex AI, NVIDIA NeMo/NIMs, Anthropic or similar AI platforms is a plus.
• Experience delivering complex programs within a large consulting firm or enterprise organization is a plus.

About Us

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries collaborate with clients to bring powerful customer experiences, innovative ways of working, and new products and services to life. We are trusted by leaders across the Global 1000, many successful enterprise and mid-market companies, and 500+ public sector organizations to improve operations, drive growth, and create value.

Compensation and Benefits

Slalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer yearly $350 reimbursement account for any well-being-related expenses, as well as discounted home, auto, and pet insurance.

We are committed to pay transparency and compliance with applicable laws. If you have questions or concerns about the pay range or other compensation information in this posting, please contact us at: peopleone@slalom.com.

EEO and Accommodations

Slalom is an equal opportunity employer and is committed to attracting, developing and retaining highly qualified talent who empower our innovative teams through unique perspectives and experiences. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team or contact accomodationrequest@slalom.com if you require accommodations during the interview process.