Agent Ramp Service

About the role

Every flight that departs on time starts on the ramp. As a Ramp Service Agent with TDA AGH, you are a critical part of the ground team responsible for the safe, efficient turnaround of every aircraft.

Responsibilities

• Load and unload passenger baggage, luggage, and co-mail of various weights and dimensions to and from aircraft and the airport baggage receiving area.
• Operate ground service equipment (GSE) including tugs, belt loaders, and related equipment safely and in accordance with all regulations.
• Marshal aircraft to and from gates; assist with aircraft pushback procedures.
• Provide proper handling of baggage and items requiring special care.
• Perform aircraft interior cleaning and lavatory servicing between flights.
• Aid with commissary services including loading and unloading catering carts and galley supplies to and from aircraft in coordination with catering vendors.
• Conduct aircraft security searches as required.
• Ensure ramp areas are safe, clean, and free of Foreign Object Debris (FOD) at all times.
• Inspect and maintain all ground equipment in proper working order; report any deficiencies immediately.
• Communicate effectively with team members and other departments using a two-way radio.
• Assist customer service agents and passengers with special needs as directed.
• Follow all safety regulations, including proper use of ground equipment and required personal protective equipment (PPE).
• Complete all required training.
• Only complete tasks for which you are fully trained.
• Report any safety hazard or incident immediately to your supervisor.
• Other duties as assigned by management.

Requirements and Qualifications

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Must possess a valid driver's license.
• Basic computer skills.
• Must be able to read and write English.
• Must pass a 10-year background check and pre-employment drug test.
• Must have or be able to obtain authorization to work in the U.S. as defined in the Immigration Act of 1986.
• Must successfully attend and complete all required training.
• No prior experience necessary — we will train the right candidate.
• Prior experience in a physical, outdoor, or logistics-related role is preferred.
• Experience operating heavy equipment, forklifts, or commercial vehicles is preferred.
• Familiarity with airport or airline ground operations is preferred.
• Ability to communicate in a second language is a plus.