Agent Oversight Coordinator II

Licensing & Contracting

Support process producer onboarding including background screening, license verification, and state appointment filings.

Manage renewals, terminations, and continuing compliance checks to reduce regulatory gaps.

Identify and resolve more complex licensing discrepancies with agents and state Department of Insurance (DOI) offices.

Serve as a primary point of contact for distribution partners regarding onboarding status, access setup, and contracting requirements.

Provide guidance to internal sales teams on licensing rules and product authority.

Regulatory Compliance & Risk Controls

Monitor ongoing CE, product training, AML training, and best interest/suitability training requirements.

Apply regulatory knowledge to ensure state, local, federal, and fraternal standards are consistently met.

Prepare documentation to support regulatory audits, inquiries, or internal compliance reviews.

Monitor AML, CE, suitability, and product training requirements for continued selling approval.

Support internal audits, market conduct inquiries, or internal compliance reviews.

Recommend enhancements to workflow efficiently and oversight controls.

Collaboration & Training

Help train new team members and serve as an internal resource for licensing processes.

Work closely with Distribution, Sales and Member Services to support complaint business growth.

Qualifications

• Bachelor’s degree in Business, Compliance, Finance, or related field; equivalent experience considered.
• 23 years of experience in insurance licensing or agent compliance.
• SuranceBay and LifePro experience preferred, but not required.
• Foundational understanding of compliancedriven environments is preferred.
• Strong attention to detail and data integrity.
• Ability to prioritize and multitask in a fastpaced setting.
• Strong analytical, problemsolving, and communication abilities.