Agent Experience Coordinator

Job Duties And Responsibilities

• Create brochures, flyers/postcards, marketing materials, and other promotional pieces;
• Comparative Market Analysis (CMA) and Brokers Price Opinion (BPO).
• May create letters to clients, presentation materials, sales associate introduction cards, and prepare buyers and sellers guides.
• Set up and update client and customer sphere of influence databases;
• Create farming database for sales associates.
• Maintain internet by updating company website and sales associate’s personal websites/pages.
• May perform data input, maintain and monitor data files, create files and documents and produce reports.
• Provide administrative and clerical support to management and sales associates which may include: assisting sales associates with sending and receiving company e-mails, providing computer assistance, handling written correspondence, ensuring forms are stocked, answer phones, greet visitors, route mail, prepare schedules and maintain accurate billing records.
• May assist agents with setting marketing plans and organizing and facilitating agent training activities.
• Aid new agents in setting up their office, getting into MLS, training on computers and office equipment.
• May assist with license transfer or annual license renewal.
• May serve as back-up to other office staff.
• Perform any additional responsibilities as requested or assigned.

Qualifications

• Education: Minimum of high school diploma or the equivalent.Secondary education preferred.
• Experience: One to three years clerical or administrative experience.Marketing and social platforms experience preferred.Real estate knowledge preferred.
• Knowledge And Skills: Knowledge of real estate, title and/or mortgage business preferred.Strong computer/technology skills: proficient in Microsoft Office and Canva products.Basic proficiency of social media engagement and posting practices (Facebook, Instagram, LinkedIn, etc.).Excellent oral and written communication skills.Effective interpersonal skills, leadership abilities, and a strong customer service focus.Effective analytical, problem solving and decision making skills; initiative, attention to detail, and a team player.Project management skills: ability to prioritize and handle multiple tasks and projects concurrently.Ability to handle stress and work under pressure.