Agent

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the client location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Oversee external campus drop off/pick-ups and conduct perimeter patrols, as assigned.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events, as assigned.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as assigned.
• Identify and escalate equipment deficiencies/failures.

Qualifications

• A High School Diploma or GED with law enforcement, military, and/or security experience.
• A current and valid CCW, a current and valid HR218/LEOSA with a current annual firearm qualification card, or qualifying reciprocal out of state CCW required.
• This position requires completion of Pinkerton's licensing process which will require additional training and may include verification of required licenses and affiliation to the appropriate Pinkerton entity.
• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Benefits

• Employer-paid life and AD&D, voluntary life and AD&D.
• Medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account.
• Dental, vision, short-term disability, long-term disability.
• 401(K), paid time off (vacation, personal, sick, and holidays).
• Several employee assistance-related programs.