Agent

Responsibilities

• Represent Pinkerton’s core values of integrity, vigilance, and excellence.
• Provide the client with concierge-level security at the company location and/or events.
• Deescalate tense situations or individuals that may arise.
• Write detailed incident reports following any incident, occurrence, or variance that warrants documentation.
• Conduct quality investigations and complete investigative reports.
• Provide response services related to emergency and crisis planning, high risk terminations, workforce disruptions, natural disaster, civil unrest, and threat monitoring.
• Transport the client to and from company location and/or events.
• Secure the client’s residential perimeter and review CCTV, manage access controls, and respond to alarms, as needed.
• Identify and escalate equipment deficiencies/failures.

Qualifications

• A High School Diploma or GED and current or recently retired NYPD experience required.
• An armed NY security license and concealed carry license are required.
• Concierge-level customer service knowledge.
• Able to complete thorough and accurate investigations and reports.
• Access control systems, CCTV, and alarm monitoring experience.
• Problem resolution skills.
• Able to interact effectively at all levels and across diverse cultures.
• Effective verbal and written communication skills.
• Computer knowledge; Microsoft Office.

Benefits

• Employer-paid life and AD&D, voluntary life and AD&D.
• Medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account.
• Dental, vision, short-term disability, long-term disability.
• 401(K).
• Paid time off (vacation, personal, sick, and holidays).
• Employee assistance-related programs.

Pay

Starting from USD $40.00/Hr.