Agency Partner Manager

About the role

Tracksuit helps brands prove that brand building is worth it. We give marketing teams the data they need to make smarter decisions, earn internal credibility, and grow more sustainable businesses. Agency partnerships are core to how we grow. The agencies we work with shape how their entire portfolio thinks about brand. We're looking for an Agency Partner Manager to source and grow agency relationships across the US and Canada, and shape how Tracksuit shows up across the agency landscape.

Responsibilities

• Partner acquisition and portfolio growth
  • Source, qualify, and acquire new agency partners through outbound and inbound effort
  • Own your regional pipeline and referral targets, and track your own performance against them
  • Work closely with Sales to support partner-influenced deals through to close
• Relationship management and enablement
  • Onboard and enable partners so they get real value from Tracksuit, not just access to it
  • Run the ongoing cadence, check-ins, QBRs, and value-add touchpoints, across a high volume of partners
  • Be the go-to contact for your partners, and their advocate internally
• Strategy and scale
  • Design and run engagement initiatives that work across a portfolio, not just your top few accounts
  • Use data to prioritise where your time will have the most impact
  • Bring a test-and-learn mindset, and the confidence to change course when something isn't working
• Cross-functional collaboration
  • Work closely with Sales, Customer, Marketing, and Product to keep the partner and customer experience joined up
  • Feed partner insight back into product, marketing, and strategy
  • Keep your reporting sharp and current across HubSpot and our internal tools

Requirements

• Excellent understanding and hands-on experience across the agency landscape in US and Canada
• Love building 1:1 relationships with excellent communication & presentation skills
• Ability to adjust content, tone, language and presentation collateral to suit a range of internal and external stakeholders
• Great commercial acumen; motivated by revenue growth
• Background in agency account or new business, direct sales, strategic or channel partnerships, with a good understanding of budgets
• Organised enough to manage a high volume of relationships without letting any of them go cold
• Comfortable wearing lots of hats (sales management, relationship management, marketing, ops) and getting your hands dirty
• Kind, smart, and genuine human with a growth mindset
• Thrive in fast-paced environments and excited at the prospect of having a tangible impact on Tracksuit’s culture
• Understand why investing in brand is critical to a business’ success and why it’s important to track it

Benefits

• ESOP for everyone: Every Trackstar has a share in our success, from day one
• Progressive health and wellness benefits: Including an annual $300 wellness bonus, access to a premium EAP platform, and 6 weeks of PTO
• Generous parental benefits: 12 weeks of paid Parental Leave in addition to legal entitlement, additional sick leave for IVF, gradual return to work
• L&D budget: Your growth matters to us
• Flexible working: Beautiful offices in New York, London, Sydney and Auckland. Office-first but offer full flexibility day to day
• High care, high performance culture: Big ambitions, real support. We push each other to be brilliant and look after each other while we do it
• An epic Tracksuit which reflects our vibe: built for speed and comfort, fun and informal, practical and ready for anything
• Pet-friendly workplace with occasional four-legged visitors

Pay

Salary Band: $85,000 - $120,000 USD per annum. We run comprehensive full-cycle compensation reviews annually, as well as rolling promotions when you've levelled up. Your salary is supplemented with our best-in-class benefits package, as well as generous ESOP.