Agency Administrative Support - Commercial Insurance

About the role

The Agency Admin Support will focus on agency compliance with agency-and-producer licensing, E&O renewals, and commissions. The role maintains the agency management system ensuring statutory compliance and licensing documentation for internal agency licenses.

Responsibilities

• Maintain and update agency and producer database.
• Maintain agency contract files.
• Complete new agent appointments and acquisitions.
• Process and renew external agent appointments for HCI.
• Manage agency E&O renewals/updates.
• Manage producer and entity licensing for all active agencies.
• Determine the need for non-resident licenses and appointments.
• Process recurring commission changes.
• Process terminations and suspensions as needed.
• Accurately report Surplus Lines Annual Report information for internal agency licenses.
• Other duties as assigned.

Requirements

• Associate’s degree or three to five years related experience and/or training; or equivalent combination of education and experience.
• Experience with agency administrative duties a plus.

Skills

• Ability to analyze, problem solve, and work closely with others to coordinate and complete projects.
• Excellent oral, written, and interpersonal communication skills.
• Ability to read and interpret regulatory statutes and regulations.
• Highly organized with excellent time management skills, able to prioritize workload efficiently.
• Detail oriented with the ability to work independently.
• Advanced Microsoft Office skills, with emphasis on Excel.