Agency Account Manager (Remote, Minneapolis)

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. This is a full-time remote position based in the USA or Canada.

About the role

As Agency Account Manager you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Responsibilities

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

Requirements

• Agency account management experience in a marketing, digital, creative or advertising agency (required).
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Pay

Base plus commission, split 50/50.

Schedule

Full-time, remote (USA or Canada).