Ag Sales Account Manager

About the role

The Account Manager is responsible for building and maintaining relationships with key customer accounts and selling new and used equipment and other services. Key customer accounts are those customer segments that have a significant impact on the dealer business.

Responsibilities

• Manages key customer account relationships to provide a differentiated customer experience.
• Proactively assesses, clarifies, validates, and communicates key customer account needs on an ongoing basis.
• Provides value to key customer accounts by developing solutions that save time, reduce risk, and increase profits.
• Develops a contact plan that meets the individual needs of the key customer accounts.
• Maintains product knowledge of all equipment and services available to customer accounts.
• Maintains knowledge of financing and risk management options to assist customers with securing the purchase of a solution.
• Maintains and communicates knowledge of customer account operational requirements, both agronomic/turf industry and/or business goals.
• Monitors and timely communicates any competitive activity to management.
• Plans, coordinates, and effectively executes equipment field demonstrations, including demo survey registration completion.
• Coordinates dealership team (Integrated Solutions Dept and Aftermarket Support) to manage and deliver the highest levels of value to key customer accounts.
• Attends applicable sales and operational training events and seminars, both internal and external to the dealership.
• Maintains assigned company vehicles and equipment when applicable.
• Affords assistance in product support functions during peak seasons.
• Tracks customer interaction on Excel spreadsheet or CRM database.
• Affords assistance with inter-store transfers and requests.

Requirements

• 5+ years of equipment sales experience.
• A High School Diploma or equivalent work experience required, bachelor's degree in relevant field (such as Ag Business) preferred.
• Extensive knowledge of John Deere and competitive equipment as well as technology trends/advancements.
• In-depth knowledge of farming and agronomic practices and trends, including knowledge of key customer account agronomic operations.
• Business, financial, and logistical management knowledge.
• Ability to work flexible and extended hours.
• Ability to use standard desktop load applications such as Microsoft Office and internet functions as well as dealer business systems.
• Willingness and ability to work flexible and extended hours and weekends.
• Self-starter.
• High attention to detail.
• Excellent verbal and written communication skill set.
• Exceptional customer service skills with the ability to articulate through a phone call or email.
• Good organizational skills and the ability to multitask.
• Strong listening and interpersonal skills.
• Proven sales skills with ability to read customers and close the sale quickly.
• Ability to negotiate a sales deal when an offer is being made.
• Valid driver's license required.
• Driving record that meets Employer's insurance company requirements.

Qualifications

• Comprehensive benefit package for full-time team members includes:
• Competitive bi-weekly wages.
• Health, dental, and vision insurance.
• 401(k) plan with company contributions.
• Flexible Spending Account (FSA) & Health Savings Account (HSA).
• Paid Time Off (PTO) and Paid Holidays.
• Company-paid short-term disability.
• Life Insurance.
• Team member discounts.
• Access to additional voluntary insurance plans.
• Employee Assistance Program (AEP).
• Company-provided uniforms.

Benefits

Comprehensive benefit package for full-time team members includes:

• Competitive bi-weekly wages.
• Health, dental, and vision insurance.
• 401(k) plan with company contributions.
• Flexible Spending Account (FSA) & Health Savings Account (HSA).
• Paid Time Off (PTO) and Paid Holidays.
• Company-paid short-term disability.
• Life Insurance.
• Team member discounts.
• Access to additional voluntary insurance plans.
• Employee Assistance Program (AEP).
• Company-provided uniforms.