Ag Mobile Response Technician

Duties

• Conducts work independently at customer locations working out of an equipped service truck.
• Performs diagnostic work on equipment to verify needed repairs per estimate.
• Notifies service manager if initial diagnosis is inaccurate.
• Performs inspections on equipment advising customers of findings, recommend repairs and upsell value added improvements.
• Performs assigned work in accordance with the estimate and the schedule.
• If completion deadlines cannot be met, or additional work is discovered, notifies the service manager immediately so a recovery plan can be developed.
• Keeps accurate times records by segment on worked performed.
• Recommends additional service work to maximize machine productivity, reduce downtime, and add value for the customer.
• Safely operates vehicles and equipment needed for the job.
• Ensures that all parts requested for the job are billed and parts not used are returned in a timely manner.
• Submits work order detail to the Service Manager immediately upon the completion of each segment.
• Helps maintain company fixed assets as required.
• Attends training and KEI events to further develop skill sets.

Qualifications

• A technical school degree or equivalent experience in mechanical repairs.
• Minimum 2-3 years of experience as a heavy equipment technician with preferable experience working on agricultural equipment.
• Basic knowledge of product line, electrical, hydraulic and mechanical systems.
• Ideal candidate will have working knowledge and/or certifications of multiple equipment brands.
• Ability to use our computer operating system (PFW IntelliDealer).
• Ability to safely operate vehicles and equipment needed for the job.
• Class “A” CDL desirable but not required, or the ability to get one.
• Ability to lift 50 lbs.

Benefits

Koenig Equipment, Inc. is an equal opportunity employer. It is the policy of Koenig Equipment to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, religion, sex, national origin, age, disability, or veteran status. Koenig Equipment will conform to the spirit as well as the letter of all applicable laws and regulations.