Aftermarket Sales Executive

About the Role

We are seeking an experienced technical Sales Engineer or technical salesperson to lead an Aftermarket Sales segment. This role blends technical field knowledge, customer engagement, and solution-based selling for aftermarket parts, upgrades, retrofits, and service offerings.

Responsibilities

• Serve as the primary point of contact for customers regarding aftermarket requirements, including service parts, retrofits, upgrades, field modifications, and replacement components.
• Conduct onsite customer visits, equipment evaluations, and field assessments to identify aftermarket opportunities and potential site-build requirements.
• Evaluate customer needs and equipment conditions to provide practical, technically sound recommendations.
• Build and maintain strong, long-term relationships with customers by understanding their operational needs and providing responsive solutions.
• Apply mechanical and electrical expertise to understand equipment configurations, technical specifications, drawings, diagrams, and actual field conditions.
• Recommend appropriate technical solutions involving equipment layouts, electrical systems, HVAC components, enclosure integrity, system enhancements, and related modifications.
• Partner with Engineering and Applications teams to develop and scope equipment modifications, upgrades, and customized solutions.
• Translate customer requirements and field conditions into clear technical and commercial solutions.
• Support customers during construction, site development, installation, commissioning, and equipment integration activities.
• Identify and help resolve field integration challenges involving MEP coordination, power distribution, equipment fit-up, environmental considerations, and site-specific requirements.
• Participate in field meetings and inspections to ensure aftermarket components and technical solutions are properly aligned with project requirements.
• Manage requests for quotation (RFQs) involving aftermarket parts, engineered modifications, upgrades, and service packages.
• Develop accurate, competitive, and timely quotations based on customer requirements and field conditions.
• Prepare technical clarifications and ensure proposals accurately reflect the required scope, equipment configuration, and project requirements.
• Collaborate with internal teams to validate pricing, availability, lead times, and technical specifications.
• Collaborate closely with Engineering, Applications, Service, Manufacturing, Supply Chain, and Sales teams to develop and execute customer solutions.
• Coordinate part availability, production requirements, delivery schedules, and field execution activities.
• Communicate customer requirements internally to ensure alignment from quotation through delivery and field implementation.
• Travel approximately 25–35% throughout North America for customer meetings, site evaluations, equipment inspections, project assessments, and field coordination.
• Represent the Company professionally at customer locations and develop a strong understanding of customer operations and project requirements.

Requirements

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related technical discipline preferred.
• 10+ years of experience in technical sales, sales engineering, aftermarket sales, field service, engineered products, or capital equipment.
• Demonstrated experience working directly with customers in industrial, construction, installation, or field-service environments.
• Ability to read and interpret mechanical drawings, electrical schematics, wiring diagrams, field layouts, and equipment documentation.
• Strong understanding of mechanical and electrical system integration and the lifecycle requirements of industrial equipment.
• Working knowledge of HVAC systems, including equipment sizing and application considerations.
• Strong technical problem-solving, consultative selling, and customer relationship management skills.
• Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
• Proficiency with CRM platforms, preferably Salesforce, as well as Microsoft Office.
• Ability to work effectively in a field-oriented, customer-facing role with frequent travel.

Preferred Qualifications

• Experience with equipment enclosure systems, modular buildings, equipment housings, or similar engineered products.
• Familiarity with construction sites, commissioning activities, MEP coordination, installation projects, or field service operations.
• Experience managing and supporting installed equipment bases and aftermarket programs.
• Background in capital equipment sales or other complex, technical sales environments.
• Proven experience developing long-term customer relationships involving complex products, engineered solutions, and extended sales cycles.

Work Environment

Location: Onsite in Itasca, Illinois.

Travel: Approximately 25–35% throughout North America.

Collaboration: Frequent interaction with Engineering, Applications, Service, Manufacturing, Supply Chain, and Sales teams.

Role: Customer-facing, technically focused position combining field engagement, consultative sales, aftermarket development, and cross-functional project coordination.