Aftermarket Sales Consultant - AFS

Apple Autos is a 6-brand, 7-location automotive company founded on the belief that people come before profit. Our vision is to be famous for extraordinary customer experiences with people who are empowered to create growth and loyalty for a lifetime.

About the role

Apple Autos is seeking a dynamic and experienced Aftermarket Sales Consultant to join our team. The ideal candidate will drive sales of aftermarket products and services, maintain strong relationships with existing clients, and identify new business opportunities. This role requires a proactive approach to sales and excellent customer service skills. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune for the last 5 years.

Responsibilities

• Develop and execute a strategic sales plan to achieve sales targets and expand our customer base.
• Identify and pursue new sales opportunities for aftermarket products and services.
• Maintain and grow relationships with existing customers through regular follow-up and excellent customer service.
• Stay up to date with product knowledge, industry trends, and competitive landscape.
• Promote the sales of labor, parts, and accessories to meet customer needs.
• Evaluate performance of department through operational and financial statistical tools.
• Maintain general management and franchise reporting systems.
• Maintain working relationship with sales, service, and parts managers.
• Prepare pricing guides and menus for frequent labor operations.
• Maintain department correspondence and files.
• Resolve customer concerns.
• Generate accessory sales and owner loyalty.
• Ensure department profitability, employee and customer satisfaction.
• Protect the dealer’s departmental investment.
• Meet time promises to customers.
• Perform vehicle function testing.
• Ensure accuracy of financial transactions and security of cash funds.
• Adhere to correct repair procedures and quality assurance standards.
• Maintain work area housekeeping.

Requirements

• Ability to read and comprehend instructions and information.
• 2+ years of experience in sales, preferably in the aftermarket or automotive industry.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong technical aptitude and ability to understand complex products and services.
• Self-motivated, with a strong work ethic and the ability to work independently.
• Proficiency in Microsoft Office Suite and CRM software.

Benefits

• Competitive pay ($36,000–$80,000 a year).
• Flexible working hours.
• Advancement opportunities.
• Professional and respectful work environment.
• Medical, vision, and dental insurance.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Company-paid life insurance along with voluntary life and disability insurance.
• Health club reimbursement.
• New and used vehicle, parts, and service discounts.
• Vacation, holiday, and volunteer time off.
• 401k with company matching contribution.
• Employee Assistance programs.

Why work here

• Opportunity to make a positive impact and give back to the community.
• Internal promotion opportunities.
• Encouragement of teamwork, positivity, and kindness.
• Learning and development programs.
• Empowerment to do what is best for customers and employees.
• Recognition for hard work through fun events and rewards.
• Ranked as a Top Workplace in Minnesota (2020, 2021, 2022).