Aftermarket Parts Sales Representative ($50K-$60K + Commission)

About the role

The Inside Parts Sales Representative supports customers with replacement parts, spare parts packages, and service solutions throughout the lifecycle of their equipment. This is a desk-based role involving taking incoming calls and emails, looking up parts in the system, sending quotes, and managing customer records.

Responsibilities

• Serve as the primary contact for parts and service inquiries
• Respond to customer phone calls and emails regarding replacement parts, spare parts, and service solutions
• Research and identify the correct parts using ERP systems, product documentation, and internal resources
• Prepare and deliver quotations and follow up with customers
• Maintain accurate customer records and activities in the CRM
• Collaborate with other departments to support customer needs
• Maintain knowledge of the company’s products and services

Qualifications

• 2+ years of parts sales experience required
• Proficiency with CRM & ERP systems required
• Excellent communication skills and professional phone presence required
• Strong organizational skills, with the ability to manage multiple priorities required